What's Happening?
KnitWell Group, a specialty retail operating company, is hiring a Network Engineer for its Times Square Tower office in New York. The role involves providing Tier 1 and Tier 2 network support across the corporate environment, focusing on troubleshooting
wireless, wired, and local connectivity issues. The position requires hands-on experience with enterprise switching, routing, wireless, and VPN technologies. The Network Engineer will support the Network Engineering team with maintenance, project execution, and implementation of network solutions. The role demands a practical understanding of routing protocols and is expected to be onsite five days a week, interacting with senior leadership for business-critical connectivity needs.
Why It's Important?
The hiring of a Network Engineer is crucial for KnitWell Group as it aims to maintain and enhance its network infrastructure, ensuring seamless connectivity for its operations. This role supports the company's commitment to providing exceptional products and memorable experiences by ensuring reliable network services. The position is vital for troubleshooting and resolving connectivity issues, which can impact business operations and customer experiences. By strengthening its network capabilities, KnitWell Group can improve operational efficiency and support its various iconic brands, ultimately contributing to its competitive edge in the retail industry.
What's Next?
The new Network Engineer will be expected to collaborate closely with the Client Services team to resolve connectivity issues and improve escalation quality. They will also participate in network engineering projects, gathering requirements, assisting with design discussions, and supporting implementation activities. The role includes developing and maintaining support documentation and managing network support tickets. The successful candidate will prioritize executive and business-critical support needs and provide after-hours support as needed. This proactive approach will help KnitWell Group maintain a robust network infrastructure, supporting its growth and operational goals.
