What's Happening?
Doug Kennedy is set to host a webcast aimed at improving hotel sales prospecting skills, focusing on proactive, polite, and productive approaches. The webcast will address the challenges faced by hotel salespeople, who often struggle with managing their
inboxes and CRM alerts while servicing booked and in-house groups. The training will cover organizational habits and practical sales tactics to help salespeople move beyond converting inbound leads to actively seeking new revenue opportunities. The webcast is sponsored by Travel Outlook and Track Hospitality Software and is available for free registration.
Why It's Important?
This webcast is significant as it addresses the growing need for hotel sales professionals to adapt to a rapidly changing industry landscape, where AI and automation are increasingly taking over routine tasks. By enhancing prospecting skills, salespeople can differentiate themselves and their services, focusing on building relationships and generating new business. This training is particularly relevant as the hospitality industry seeks to recover and grow in a post-pandemic world, where personalized service and human connection are becoming key differentiators.
What's Next?
Participants in the webcast will gain access to recordings and additional resources to continue developing their skills. The training is part of a series that will cover various aspects of hotel sales and service, with future sessions planned on topics such as 'Technification' and 'Hotel Upselling.' These sessions aim to equip hotel professionals with the tools needed to thrive in an increasingly automated industry, balancing technology with human interaction to enhance guest experiences and drive revenue.
