The Most Reliable First Step: Airline Websites and Apps
Your first and most reliable source of information is always the airline you are booked with. All major carriers, including Air India and IndiGo, have dedicated 'Flight Status' sections on their official websites and mobile apps. To check your flight,
you will typically need your PNR (Passenger Name Record) or booking reference number, along with your travel date. This method provides the most direct information related to your specific booking, including any last-minute gate changes or minor delays. Airlines are obligated to communicate changes, so also be sure to monitor your email and SMS for any direct notifications regarding your flight schedule.
Why Are Flights Being Disrupted?
Several factors are currently impacting international routes. For summer 2026, Air India announced temporary reductions and suspensions on numerous international flights, particularly to North America and Europe, citing high jet fuel prices and airspace restrictions. While many of these services are expected to be restored from September 2026, travellers booked during this period should be extra vigilant. Additionally, Indian airports often implement enhanced security measures around national holidays. For instance, an advisory was issued for heightened security from August 10 to August 20, 2026, which may lead to longer queues and check-in times, though not necessarily flight cancellations. It's wise to arrive at the airport earlier than usual during such periods.
Use Official and Third-Party Flight Trackers
For a broader view or to cross-verify information, several online tools can track flights in real time. The Directorate General of Civil Aviation (DGCA) runs a free portal that pulls data directly from Indian Air Traffic Control, which can sometimes be more up-to-the-minute than airline apps. Beyond official sources, third-party websites and apps like FlightAware, EaseMyTrip, and Adani OneApp offer comprehensive flight tracking services. These platforms allow you to search by flight number, route, or even by airport to see all scheduled arrivals and departures. This can be particularly useful for monitoring connecting flights on different airlines.
The Last Resort: Contacting the Airport and Airline
If digital tools leave you uncertain, you have two more traditional options. First, check the official website of your departure and arrival airports. They feature live departure and arrival boards that reflect the information being displayed inside the terminal. Second, if you receive conflicting information or cannot find your flight online, calling the airline's customer service is the final step. Be prepared for potentially long wait times, especially during periods of widespread disruption. Have your PNR and flight details ready to help the agent assist you more quickly.
What If Your Flight Is Cancelled? Know Your Rights
Discovering your flight is cancelled can be frustrating, but Indian travellers are protected by DGCA regulations. The airline's obligation depends on how much notice you were given. If the airline cancels your flight with less than two weeks' notice, you are entitled to a choice between a full refund or an alternative flight. If the cancellation happens with less than 24 hours' notice, you are also entitled to monetary compensation, which can range from ₹5,000 to ₹10,000, in addition to the refund or rebooking. For significant delays, airlines must also provide meals and refreshments. Always file claims directly with the airline first.
