Start with Emergency Contacts
Before anything else, assemble all critical contact information in one easy-to-find place. This list is your sitter’s lifeline in an emergency. It should include your mobile number and the number of a local friend or family member who can make decisions
if you are unreachable. Crucially, provide the name, address, and phone number for your regular veterinarian and a 24-hour emergency animal hospital. If your pet has insurance or a microchip, include that information as well. Having physical and digital copies of these details can be a literal lifesaver.
The All-Important Feeding Guide
Never assume your sitter will just know what to do at mealtime. Animals thrive on routine, and a sudden change in diet can cause digestive upset and stress. Your instructions should be incredibly specific. Write down the type and brand of food, where it’s stored, and exact portion sizes for each meal. Note the times for breakfast and dinner. Be equally clear about treats: what kind, how many, and when they are allowed. It's also vital to list any food allergies or restrictions, as well as foods that are strictly forbidden, no matter how much your pet begs.
Detail Their Daily Routine
Beyond food, a pet's day is structured by many other routines that provide comfort and security. Document their entire schedule. For a dog, this means walk times, duration, and preferred routes. Mention their on-leash behavior with other dogs or people. For any pet, detail their potty habits, such as when they typically need to go out or when a litter box needs scooping. Also include information on playtime, their favourite toys, when they usually wake up, and when they settle down for the night. Maintaining this rhythm reduces anxiety while you're away.
Explain Medical Needs Thoroughly
If your pet requires medication, instructions must be flawless. Show the sitter exactly how and when to administer it, whether it's a pill hidden in food, a liquid, or an injection. List the medication name, dosage, and what it's for. It's also helpful to note any potential side effects to watch for. If your pet has chronic health issues or allergies, explain the symptoms your sitter should monitor and what to do if they arise. Having a pet first-aid kit and showing your sitter where it is can also provide immense peace of mind.
Share Personality and Quirks
Every pet has a unique personality. Sharing these details helps the sitter bond with your animal and understand their behaviour. Is your cat shy and likely to hide under the bed for the first day? Does your dog have a crippling fear of thunderstorms or the vacuum cleaner? Let the sitter know. Explain how your pet communicates—what a certain bark means or how they signal they need to go outside. Point out their favourite napping spots, the scratch behind the ears they love, and any behavioural triggers to avoid. This inside knowledge makes for a much smoother experience for both pet and sitter.
Outline House Rules and Logistics
Finally, provide practical information about your home. Show the sitter where to find essential supplies like food, treats, leashes, waste bags, litter, and cleaning products for any accidents. Be clear about house rules. Are pets allowed on the furniture or in certain rooms? Is the cat strictly indoors? These rules that are second nature to you are essential information for a carer. It can also be helpful to walk them through using any alarms or keys before you leave.
