Start with the Essentials: Contact Information
Before diving into your pet’s specific needs, establish a clear communication plan. This section should be at the very top of your document, easily visible and accessible. First, list your own contact details, including your mobile number and an email
address you’ll check regularly. If you’re travelling to an area with poor reception, let the sitter know. Next, provide an emergency contact—a trusted friend or family member who lives nearby and has the authority to make decisions if you are unreachable. Finally, and most critically, include your primary veterinarian's name, clinic address, and phone number. It is also wise to list the contact information for the nearest 24-hour emergency animal hospital. Providing these details upfront ensures your sitter can act quickly and decisively in any situation.
The Daily Rhythm: Feeding, Walks and Play
Pets thrive on routine, so outlining their daily schedule is crucial for a smooth experience. Use their feeding times as the backbone of the day's plan. Be specific: what brand and type of food do they eat, where is it stored, and what are the exact portion sizes for each meal? Note any allergies or dietary restrictions, and be clear about what treats are allowed and how often they can be given. From there, build out the rest of the schedule. Detail their walk or exercise routine: what time do they usually go out, for how long, and are there specific routes they prefer or places to avoid? Also, mention their bathroom habits and where cleaning supplies are located in case of an accident. This structure gives the sitter a clear, chronological guide to follow throughout the day, minimising stress for your pet.
Health and Medical Needs
This section is non-negotiable and requires precision. If your pet takes any medication or supplements, list each one clearly. Include the name of the medication, the dosage, the time it should be administered, and detailed instructions on how to give it to them—for example, whether it needs to be hidden in a treat or mixed with food. It’s also helpful to note where the medications are kept. Beyond prescribed medicines, mention any ongoing health conditions, disabilities, or allergies the sitter should be aware of. Describe any symptoms of distress they should watch for that might be specific to your pet's condition. You may also want to leave a letter authorising your pet-sitter to seek veterinary treatment on your behalf, and some owners even leave payment details with their vet to avoid any delays in care.
Personality, Quirks, and Comfort
Every pet has a unique personality, and sharing these details can help your sitter build a positive relationship with them. Is your pet shy around new people, or do they love immediate attention? Are they afraid of loud noises like thunderstorms or the vacuum cleaner? Mention their favourite hiding spots, the toys they love most, and any games they enjoy playing. This is also the place to list any commands they know. Outlining their likes, dislikes, and behavioural triggers helps the sitter understand what is normal for your pet and allows them to provide comfort more effectively. A sitter who knows that your cat loves a chin scratch but hates having their belly touched is better equipped to make them feel secure. This information transforms the sitter's role from simply a caretaker to a companion.
Household Information
Finally, provide some basic information about your home to make the sitter's stay easier. This can include the Wi-Fi password, instructions for the television, and rules about which areas of the house are off-limits. Also, include practical details like when the bins need to go out for collection. It is helpful to show the sitter where you keep essential supplies like extra pet food, treats, poop bags, and cleaning products. If you have a home security system, leave clear instructions on how to arm and disarm it. These small details prevent unnecessary back-and-forth communication and allow the sitter to focus entirely on caring for your pet.
