UPI's Money Problem
The rapid expansion of the Unified Payments Interface (UPI) in India has transformed the way people conduct financial transactions. UPI's widespread adoption
is undeniable, becoming the backbone of digital payments across the country. Yet, this success story faces a significant challenge. The current zero Merchant Discount Rate (MDR) policy is putting a strain on the financial institutions and payment companies that support the system. This model presents a financial dilemma, hindering their ability to invest in and maintain the infrastructure required for seamless operations. The situation demands urgent attention to ensure the long-term viability and growth of UPI. With Budget 2026 approaching, discussions and decisions are underway to find a solution that balances innovation with financial sustainability, securing the digital future of India.
Zero MDR's Impact
The zero MDR policy, while initially promoting widespread adoption, has created several challenges for the UPI ecosystem. Payment service providers and banks are struggling to generate revenue from UPI transactions, making it challenging to invest in technological advancements, infrastructure upgrades, and customer service improvements. This financial pressure can compromise the quality and reliability of the service. Also, without a sustainable revenue model, the incentive for innovation within the UPI framework may diminish, slowing the development of new features and services that could benefit both merchants and consumers. Industry experts are already worried about the long-term consequences of this policy. There is an urgent need to re-evaluate the MDR policy to ensure that all stakeholders in the UPI ecosystem receive fair compensation for the services they provide, promoting a sustainable and thriving digital payments landscape.
Industry's Wishlist
As Budget 2026 approaches, the industry's expectations are very high, and the focus is on achieving a sustainable financial model for UPI. Make in India is a major point on the industry's wishlist, especially with concerns about tariff and trade pressures. Payment companies and banks are looking for policy changes that offer revenue generation opportunities, encouraging greater investment in the UPI infrastructure. They want a clear roadmap that clarifies the rules for MDR. They also want to see a balance between the adoption rates and financial sustainability. Furthermore, industry stakeholders want the budget to provide incentives for innovation and the development of value-added services on the UPI platform. This would encourage the expansion of digital payments, and also ensure UPI remains competitive in the global financial technology market. The industry seeks unambiguous signals of reform.
Budget 2026's Role
The Union Budget 2026 has a crucial role to play in the future of UPI. The budget should provide a clear and detailed plan for addressing the financial sustainability of the UPI system. The government needs to make decisive decisions regarding the Merchant Discount Rate (MDR). This should be done to balance the interests of all stakeholders, from merchants to payment service providers and consumers. The goal is to encourage innovation and investment in the UPI infrastructure. Also, the budget can address other areas of focus for the industry, such as reducing trade and tariff pressures. These moves will encourage the growth of the digital economy in India. The budget should provide a strong and loud signal on the path of reforms. It will make sure UPI remains a world leader in digital payments.










