Silence is Golden
Chennai Metro Rail Limited (CMRL) has issued a stern warning to passengers regarding excessive noise levels within its trains and premises. The initiative
aims to enhance the travel experience by curbing disturbances caused by loud mobile phone usage. Passengers engaging in activities such as making loud phone calls, playing audio or video content without headphones, or utilizing speakerphone functionality will now be considered in violation of metro etiquette. This move addresses a growing concern among commuters who find such disruptions significantly detract from their journey. The aim is to foster a more considerate and enjoyable environment for everyone using the metro system.
Legal Backing for Quiet
This new advisory is not merely a suggestion; it's backed by legal provisions. Under Section 59 of the Metro Railway (Operations and Maintenance) Act, 2002, any conduct that causes discomfort or hinders the convenience of other passengers is classified as a punishable offense. Consequently, individuals found to be violating these noise regulations risk a penalty of up to ₹500. In more severe or persistent cases, CMRL officials are authorized to remove offenders from the metro premises. This legal framework empowers the authorities to enforce a more disciplined and respectful atmosphere, ensuring that the metro remains a pleasant mode of transport for all.
Mindful Commuting Habits
CMRL is actively encouraging passengers to adopt simple yet impactful habits to ensure a peaceful commute for everyone. This includes the consistent use of headphones for any audio or video playback, keeping conversations at a low volume, and refraining from using speakerphone during calls. These minor adjustments, when collectively practiced, are expected to significantly improve the daily travel experience for the thousands of commuters who rely on the metro daily. The message emphasizes that mutual consideration and simple courtesies are vital for maintaining a harmonious shared public space.
A National Trend
The decision by Chennai Metro reflects a broader national trend of increasing awareness and action against noise pollution on public transport. With the widespread availability of smartphones and high-speed internet, shared travel spaces are increasingly becoming personal entertainment zones. This often comes at the expense of other passengers' comfort, leading to rising tensions. The Indian Railway Board has also amplified its campaign for onboard etiquette, urging passengers to use headphones. Officials highlight that loud audio from personal devices has become a primary source of disturbance, prompting authorities to implement stricter norms to manage this growing issue.
