Employers' Lack of AI Monitoring Raises Concerns Among U.S. Workers

What's Happening?

A recent report by EisnerAmper reveals that only 22% of U.S. desk workers who use artificial intelligence (AI) tools at work report that their employers actively monitor their AI usage. Despite 80% of employees having a positive experience with AI, only 36% of companies have a formal AI policy. The survey, which included over 1,000 workers with a bachelor's degree or higher, highlights a communication gap between employers and employees regarding AI oversight. Jen Clark, director of technology enablement at EisnerAmper, emphasized the need for employers to establish and communicate a comprehensive AI strategy. The report also found that while 68% of workers regularly find mistakes with AI, 82% remain confident in its accuracy. Additionally, 64% of employees use the time saved by AI to increase productivity, though some use it for personal activities.

Why It's Important?

The findings underscore the growing integration of AI in the workplace and the need for clear policies and communication from employers. As AI becomes more prevalent, companies risk losing innovation momentum without a deliberate strategy for transparency and employee engagement. The lack of monitoring and formal policies could lead to misuse or over-reliance on AI, potentially affecting productivity and employee satisfaction. Furthermore, the report suggests that AI experience should be compensated, indicating a shift in how AI skills are valued in the job market. Industries such as wholesale trade and hospitality are leading in AI adoption, which could influence trends in other sectors.

What's Next?

Employers are encouraged to develop and implement comprehensive AI strategies that include monitoring, training, and clear communication with employees. This approach could enhance innovation and ensure responsible AI integration. As AI continues to evolve, companies may need to adapt their policies to address new challenges and opportunities. The report suggests that HR departments play a crucial role in equipping employees with the necessary tools and training to use AI effectively. Additionally, the impact of AI on performance reviews and onboarding processes may require further exploration to optimize its benefits.