Heavy snowfall across Kashmir Valley has led to the cancellation of all flights at the Srinagar airport. The much-loved tourist destination has received
season's first snowfall finally. While it was much-awaited, the snow has disrupted normal life in the valley. According to official reports, over 20 flights were cancelled as runways became unusable due to snow, with workers needing time to clear and make them safe. At the time of reporting this, the runway was not available for operations and was expected to take hours to become operational. For travellers planning to fly into or out of Srinagar this winter, flight cancellations due to weather are not uncommon. But it can be extremely stressful. And with this end moment chaos - many travellers are left wondering: Am I eligible for a refund? How do I get my money back? What to do next? If your flight has been cancelled, here is a simple, step-by-step guide to help you understand your rights and take a call accordingly.
Are You Eligible For A Refund If Your Flight Is Cancelled?
Yes. If your flight is cancelled by the airline, you are entitled to a refund. This is regardless of whether your ticket was refundable or non-refundable.As per the aviation guidelines in India, airlines need to offer passengers one of the following options if a flight is cancelled end moment:
- A full refund
- Rebooking on the next available flight
How To Get A Refund For A Cancelled Flight?
The refund process is usually straightforward. Make sure you follow these steps.Confirm The Cancellation
First, you have to ensure that your flight is officially cancelled. For this, check the airline's website; look for SMS; verify at the airport counter.
Choose Refund Instead Of Rebooking
Once the cancellation is confirmed, airlines will give you two options:
Accept An Alternate Flight Or Request A Refund
If you no don't want to travel or the new flight does not suit your plans, choose the refund option.
Request The Refund Through The Right Channel
If you have booked directly with the airline, make sure you log in to their website or app and select "Refund" or "Manage Booking."
And in case, you have booked through a website or agent, request the refund through that platform.
How Long Does The Refund Take?
The refund timeline usually depends on the mode of payment.- UPI, debit card or net banking takes usually 7 working days.
- Credit card can take 7-10 working days.
- Travel portals or agents may take slightly longer.
What If The Airline Delays Or Refuses A Refund?
In case your refund is delayed:- Contact the airline or the booking platform's customer care
- You can also escalate the issue via email with booking
