A deadline is approaching for Amazon customers who want to claim payments in a class action settlement against the online retail giant.
Amazon shoppers who had issues with their refunds over a period of almost nine years between 2017 and 2026 may be eligible to claim payments in a class action settlement relating to these issues.
There are two subclasses included in the settlement; members of one subclass will not need to file to receive a payment, though they will need to choose a payment method. Members of the other, however, will be required to submit a claim in order to receive a payout, with the deadline for such claims approaching towards the end of the year.
Here's everything to know about the settlement, receiving payments and more.
What is the Amazon class action settlement for?
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settlement is related to alleged refunding issues from Sept. 5, 2017, to Feb. 12, 2026. Plaintiffs in the case allege that Amazon's return policies and other practices violated consumer protections, which the company denies.
Who is eligible for the Amazon class action settlement?
If you requested a refund or initiated a return on a physical product through Amazon between Sept. 5, 2017 and Feb. 12, 2026, you may be included in the suit's settlement class. You will be eligible to claim if you were incorrectly charged after receiving a refund, if you did not receive a refund or if you received an incorrect or untimely refund.
Settlement Class members will fall into two subclasses. Settlement subclass A includes various transactions eligible for full refunds and interest payments, while subclass B includes transactions other than those included in Subclass A; Members must submit a claim to show that their transactions "more likely than not" fit into the settlement class.
Those who are eligible likely received a court-authorized notice regarding the settlement. If you're not sure you're a class member, you can contact the settlement administrator at 1-888-553-4246.
Do I have to file a claim to get paid from Amazon settlement?
It depends on what settlement subclass you fall into.
Settlement Subclass A - Will automatically receive a payment, though they'll need to visit the settlement website to choose a payment method 105 days after the court delivers final approval for the case.
Settlement Subclass B - Will need to submit a claim by Dec. 1.
How do I file a claim for Amazon class action settlement?
To file a claim for Subclass B, visit the Claim Form on the settlement website.
How much is the Amazon settlement?
Payout amounts will depend on what settlement class you fall into and how many people file claims. According to court documents, the settlement fund in the case is $309.5 million.
Settlement Subclass A will have their payments made from a common fund, worth 92.7% of the Net Settlement Fund. The payments will be for "unpaid transaction amounts plus an amount proportional to potential pre-judgment interest at issue."
Settlement Subclass B will have their payments made from a common fund, worth 7.3% of the Net Settlement Fund. The payments will be for "unpaid transaction amounts plus an amount proportional to potential pre-judgment interest at issue."
When will I get paid from Amazon class action settlement?
Payments will be delivered following the settlement's closure. An approval hearing is scheduled for 10 a.m. on March 16, 2027.
Kaitlyn McCormick, USA TODAY NETWORK, contributed to this report.
Iris Seaton is the trending news reporter for the Asheville Citizen Times, part of the USA TODAY Network. Reach her at iseaton@citizentimes.com.
This article originally appeared on Asheville Citizen Times: Amazon customers could be eligible for payments in $309.5M lawsuit
