Following a successful run post-pandemic, the prominent cookie chain Crumbl Cookie has run into trouble. The company has been scaling back, shuttering locations across the U.S. and laying off employees.
Here's what we know.
Crumbl's sales have declined over the past two years
In July 2025, Crumbl CEO Jason McGowan presented data indicating that the chain's dirty soda lineup would lift sales 20% and boost unit volumes to $2 million. Instead, chain traffic dropped 32% over the year, with sales in August down by 70%, according to Restaurant Business.
This year, 57 of Crumbl's locations have shut down, and operators warn more locations may close.
In May, McGowan expressed plans to step down and name a new CEO in an effort to reevaluate.
Crumbl's success followed after the pandemic
Crumbl's sales took off after a viral surge in 2021, with $1.7 million
in sales and more than 17 million combined followers on Instagram and TikTok.
With its rotating lineup, high demand, minimalist pink branding, and embrace of third-party delivery, the cookie empire broke out, with sales soaring while operators struggled to keep up.
By 2023, Crumbl was the largest cookie chain in the country and generated more than $1 billion in system sales just six years after McGowan and his cousin, Sawyer Hemsley, founded it in 2017.
How many Crumbl locations does Ohio have?
Crumbl locations are closing nationwide, but there are currently 1,064 locations nationwide. That includes 10 stores in the Cincinnati area as well as locations in and around Akron, Columbus, Cleveland, Dayton and Toledo:
Akron-Canton area
- 753 Howe Ave., Cuyahoga Falls
- 3750 W Market St., Fairlawn
- 6791 Strip Ave. NW, North Canton
- 4326 Kent Road, Stow
Greater Columbus
- 6310 Gender Road, Canal Winchester
- 1219 Polaris Pkwy., Columbus,
- 5466 Westpointe Plaza Dr., Columbus
- 820 Sunbury Road, Delaware
- 6780 Perimeter Loop Road, Dublin
- 1719 Stringtown Road, Grove City
- 6326 E Dublin Granville Road, New Albany
- 1759 Olentangy River Road, at OSU
- 2863 Taylor Road Ext, Reynoldsburg
Greater Dayton
- 2260 N Fairfield Road, Beavercreek
- 4457 Feedwire Road, Centerville
- 8288 Old Troy Pike, Huber Heights
- 1990 N Bechtle Ave., Springfield
- 1849B W Main St., Troy
- 1530 Miamisburg Centerville Road, Washington Township
Cleveland area
- 1813 Nagel Road Ste 300, Avon
- 24345 Chagrin Blvd., Beachwood
- 509 E Aurora Road, Macedonia
- 1241 SOM Ctr Road, Mayfield Heights
- 1124 N Court St., Medina
- 9662 Mentor Ave., Mentor
- 25102 Brookpark Road, North Olmsted
- 8647 W Ridgewood Dr., Parma
- 1274 SR OH-303, Streetsboro
- 16734 Royalton Road, Strongsville
- 36001 Euclid Ave., Willoughby
Toledo area
- 10411 Fremont Pike, Perrysburg
- 6710 W Central Ave., Toledo
Youngstown area
- 449 Boardman Poland Road, Boardman
The Crumbl website also showed locations in Chillicothe, Findlay, Heath, Mansfield and Sandusky.
You can find your nearest location at their store finder.
How man Crumbl Cookies locations does Ohio have?
Ohio is home to 48 Crumbl locations, according to the date site ScrapeHero, the fourth-highest total in the country. Only California, Texas and Florida have more.
This article originally appeared on The Columbus Dispatch: Crumbl closing locations across US, but Ohio still has over 40 stores
