1,800 Flights Restored, Rs 827 Crore Refunded: IndiGo Back On Track?

IndiGo

issued a fresh statement on Monday saying it is set to operate more than 1,800 flights, reconnecting its full network after days of nationwide disruptions. IndiGo operated around 1,650 flights the previous day.The airline added that cancellations have sharply reduced and on-time performance (OTP) has improved to around 90% across the network. The airline stated that it has "optimised" operations and restored connectivity to all stations it normally flies to.

Refunds And Passenger Support

The airline said it has refunded Rs 827 crores so far for cancellations up to December 15 and that remaining refunds are being processed. It added that assistance has been provided to stranded passengers, including over 9,500 hotel rooms and around 10,000 cabs and buses.Between December 1 and 7, IndiGo said it delivered more than 4,500 bags and expects to complete the remaining deliveries within the next 36 hours.The airline said it is currently assisting over two lakh customers every day across various support channels.

Cancellations Planned In Advance

According to the airline, all cancellations that appear in today's schedule were executed yesterday, enabling customers to be notified in advance.The airline said it "regrets the disruption" and apologised to passengers.IndiGo reiterated that its operations remain fully compliant with Flight Duty Time Limit (FDTL) norms and aviation safety requirements. It said it continues to work with authorities to restore normal operations.Passengers have been advised to check flight status on the airline website before heading to the airport and seek refunds through official channels.