IndiGo Flights Status Shows Cancelled? Here's How to Claim Refund

Times Now

IndiGo Flight: Thousands of IndiGo flight commuters booked ticket in advance, but they could not board flight due to ongoing disruptions. This left the passengers stranded at the airports across India,

including Delhi, Bengaluru, Mumbai, Kolkata, Ahmedabad, Hyderabad, and others. As the crisis continues, more flights are expected to be cancelled or delayed today. In that case, here is how you can get a refund on your cancelled flight last moment. Step 1: Confirm Your Flight Status

Check the IndiGo website or mobile app under “Manage Booking”.
Enter your PNR/booking reference and last name to see if your flight is cancelled.

Step 2: Choose Refund or Rebooking

IndiGo allows passengers to either:
- Claim a full refund
- Rebook on the next available flight at no extra cost
Decide which option suits you best.

Step 3: Submit Refund Request Online

Go to IndiGo Refund Page.
Select “Cancellation / Refund for Cancelled Flight”.
Fill in your PNR, email ID, and passenger details.
Submit the request.

Step 4: If You Paid Online

Refund will be processed to the same card or payment method.
Typically, it appears within 5–7 business days.

Step 5: If You Paid in Cash

Visit the airport ticket counter where the booking was made.
Provide your ticket and ID proof to claim a refund.

Step 6: Booking via Travel Agent / Third-Party Portal

Refunds will be processed to the travel agency.
Contact the agency directly if you face delays.

Step 7: Track Your Refund

Keep an eye on your email for confirmation.
If the refund is delayed beyond 7–10 business days, contact IndiGo customer support via their app, website, or call center.

IndiGo continues to face a severe operational crisis due to new Flight Duty Time rules, cancelling hundreds of flights, including around 550 on Thursday. The airline is trying to get back on track, but passengers should expect disruptions for the next few weeks as the company adjusts its schedules and staffing.