After days of chaos and widespread disruptions, IndiGo issued a statement on Saturday (December 6), announcing plans to operate over 1,500 flights by the end of Sunday, and assuring that there are some "early signs of improvement". The airline stressed that over 95 per cent of network connectivity has already been re-established. IndiGo operations across India remained severely disrupted even on Saturday, with more than 100 flights cancelled, leaving thousands of passengers stranded at airports in Mumbai, Hyderabad, Guwahati, and other cities.In the statement posted on X, IndiGo said that it cancelled a significant number of flights on December 5 while operating just over 700 services to 113 destinations as part of a large-scale system reboot.
Main Objective Was To Reboot
The airline said the reset was essential to stabilising operations, improving schedules, and beginning Saturday with a stronger network."Addressing the recent disruptions in our network, we had cancelled a significant number of flights and operated little above 700 flights yesterday connecting 113 destinations," an IndiGo Spokesperson said in an official statement."The main objective was to reboot the network, systems, and rosters so that we could start afresh today with a higher number of flights, improved stability, and there are some early signs of improvement. Today, we are on our way to operate over 1,500 flights by the end of the day," it said.
95% of Network Connectivity Restored
The airline also said that over 95% of its network connectivity has now been restored, with operations resuming to 135 out of its total 138 destinations."With regards to destinations, over 95% of network connectivity has already been re-established as we are able to operate to 135 out of the existing 138 destinations in operations," the airline spokesperson added.The airline further thanked the partners, government agencies, staff and customers for their support, while also apologising for the inconvenience caused. "While we understand that we have a long way to go, we are committed to building back the trust of our customers. We would like to thank all our partners and government agencies for their constant support and guidance," the statement further read.
Cancellations Dropped Below 850 Flights
Earlier today, amid widespread flight disruptions that left thousands of passengers stranded across the country, IndiGo on Saturday said that it is working to stabilise its operations.The airline added that cancellations have dropped below 850 flights compared to previous days and urged travellers to check the latest flight status online and seek refunds if needed."We are addressing all customer refunds on priority. We are also working closely with all airports and partners to ensure timely updates are provided to customers at terminals, on our website, and via direct notifications," the airline said.