New Delhi: TheMinistry of Civil Aviation is likely to hold a key meet with all airline officials today, December 9, amid IndiGo's flight operation crisis. The meeting is expected to take place at Rajeev
Gandhi Bhawan.According to sources, the government wants to ensure through this meeting that similar situation -- like the one with IndiGo -- does not arrive in future.The meeting will also focus on IndiGo’s operation, its passenger care, refunds, and how the airline is planning to restore its operations and future plans.
https://www.youtube.com/watch?v=wg4Q1ioLWEU
IndiGo CEO, Top Management Summoned for December 10
Meanwhile, in another development, the 4-member committee of DGCA, that is investigating IndiGo disruption-cancellation of flights, has summoned the top management of IndiGo including its CEO Pieter Elbers for December 10.As per sources, the IndiGo’s response on DGCA’s show cause notice will be discussed during the probe. The aviation body will examine all aspects before taking any action against the airline.Sources close to the matter informed that 'putting a penalty on the airline won’t fix the issue. During the investigation, the committee needs to find the root cause and then appropriate action will be taken'. https://www.youtube.com/watch?v=7EHSibhnphQ IndiGo Responds to DGCA Notice on Flight Cancellations, Lists Possible Reasons Earlier today, Aviation safety regulator DGCA said it received IndiGo's response to the show cause notice issued over the large-scale flight cancellations and will take enforcement action.It also said that the airline is "profusely apologetic" and deeply regrets the inconvenience and hardship caused to customers following flight cancellations.DGCA said it is in the process of examining the response, and enforcement action, as deemed appropriate, will be taken in due course.The regulator had on Saturday issued show cause notices to IndiGo CEO Pieter Elbers and Accountable Manager Isidro Porqueras seeking explanations within 24 hours on the massive flight disruptions.This was later extended to Monday, 6 pm, after the airline sought more time from the regulator."IndiGo submitted replies signed by both Chief Executive Officer and Chief Operating Officer on December 8 at 1801 hours," the DGCA said in a statement.IndiGo, in its response, said the disruption resulted from a combination of the factors, including minor technical glitches, schedule changes linked to the start of the winter season, adverse weather conditions and increased congestion in the aviation system as well as implementation of and operation under the updated crew rostering rules (Flight Duty Time Limitation Phase II) -- which coincided in lesser or greater measure, as per the statement.The airline, in its response, stated that "it is realistically not possible to pinpoint the exact cause(s) at this time due to the complexity and vast scale of operations".It also noted that the DGCA's manual allows a fifteen-day response time for show-cause notices, suggesting more time is needed to conduct a comprehensive 'Root Cause Analysis' (RCA).
With inputs from PTI