Mumbai: As IndiGo flight cancellations leave thousands of passengers stranded at Mumbai airport, authorities from the Western and Central Railway have stepped in to provide support at the airport, offering
guidance on train information and booking assistance. Helpdesk has been set up by the Railways at both T1 and T2 airports to help passengers. This comes as IndiGo disruptions have resulted in hundreds of flight cancellations and delays in the last few days, causing hardships to thousands of passengers. As of December 7, about 112 flights were cancelled at Mumbai airport, including 56 departures and arrivals.
Taking to its official social media handle, the DRM Mumbai Central wrote, "For the facilitation of passengers, inquiry-cum-booking counters have been set up at Chhatrapati Shivaji Maharaj International Airport (CSMIA), Terminal 1 and Terminal 2. These counters are operational round-the-clock and are manned jointly by personnel from Western Railway, Central Railway, and IRCTC."
According to PTI report, the Railways has also announced 89 special trains across all zones to be operated starting Saturday to help people facing travel disruptions due to the mass flight cancellations by IndiGo.
WR/CR To Run Mumbai Delhi Special Train
Several special trains have been announced by the Western and Central Railways. One such is the Superfast Special Train between Mumbai Central and New Delhi, the booking is opened. The train number 04003 will run from Mumbai Central to Delhi on December 8 at 11.30 pm and reach Delhi on December 9 at 8.50 pm. The train will halt at Borivali, Surat, Vadodra, Ratlam, Nagda, Kota, and Mathura stations.
In addition to this, the Central Railway also shared an update saying Reserved Special Express Train 01019/01020 between CSMT Mumbai -Hazrat Nizamuddin. This train will halt at Dadar, Thane, Vasai Road, Surat, Vadodra, Ratlam, Nagda, Kota, Sawai Madhopur, and Mauthura in both directions.
According to a PTI report, in a coordinated move by the Railway Ministry, the trains, which are to make over 100 trips, were arranged in the shortest possible time after analysis of train traffic situations in major cities such as New Delhi, Mumbai, Chennai, Bengaluru, Patna, and Howrah, among others. Officials said efforts are being made to make people aware about the trains, and some divisions have even disseminated information at nearby airports to help passengers.
South Eastern Railway has issued a press release and informed the Airport Authority to display information regarding the newly introduced special train services.
"Western Railway will run seven special trains on a special fare between Mumbai Central-New Delhi, Mumbai Central-Bhiwani, Mumbai Central-Shakur Basti, Bandra Terminus-Durgapura, Valsad-Bilaspur, Sabarmati-Delhi and Sabarmati-Delhi Sarai Rohilla stations," a press note said.
Similarly, South Central Railway announced that it would run four special trains to manage the surge in passengers resulting from the large-scale cancellation of IndiGo flights while Central Railway and Northern Railway have planned 14 and 10 special trains respectively.
(With PTI inputs)
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