What's Happening?
Infrasys POS, a point-of-sale solution by Shiji, has been recognized with the 'Best Customer Support' badge for 2026 by Software Advice. This accolade is based on verified customer reviews from hospitality professionals, highlighting the importance of reliable technology support in 24/7 operations. Infrasys POS is designed to support service across restaurants, bars, and hotel outlets, ensuring operational continuity and guest satisfaction. The system is cloud-based, hardware-agnostic, and integrates seamlessly with property management systems, supporting mobile-first service workflows. The recognition underscores Shiji's commitment to delivering dependable support and technology solutions for the global hospitality industry.
Why It's Important?
The award for Infrasys
POS emphasizes the critical role of customer support in the hospitality industry, where technology performance directly impacts guest experiences and operational efficiency. As hospitality businesses operate around the clock, having a reliable and responsive support system is essential for maintaining service quality and customer satisfaction. The recognition from Software Advice not only validates Infrasys POS's customer-centric design but also enhances Shiji's reputation as a leading provider of hospitality technology solutions. This could lead to increased adoption of Infrasys POS by hospitality businesses seeking robust and reliable technology support.
