What's Happening?
ChargerHelp, a company specializing in electric vehicle (EV) charging infrastructure reliability, has significantly expanded its operations by tripling the number of EV charging stations under its management.
The company has also launched a new partner program aimed at coordinating efforts among hardware manufacturers, software providers, and field technicians through its EMPWR platform. This expansion is supported by the collection of over 300 million data points, which are used to enhance machine learning algorithms that differentiate between physical damage and software faults. According to ChargerHelp, approximately 90% of charger outages are software-related, and their platform can increase uptime from around 60% to over 90% by enabling remote diagnosis and reducing unnecessary service visits.
Why It's Important?
The expansion of ChargerHelp's platform is significant for the EV industry as it addresses a critical issue of charger reliability, which is essential for the widespread adoption of electric vehicles. By improving the uptime of charging stations, ChargerHelp is helping to alleviate one of the major concerns for EV users—access to reliable charging infrastructure. This development could accelerate the transition to electric vehicles by making charging more dependable and efficient, thus supporting environmental goals and reducing reliance on fossil fuels. Additionally, the partner program could foster innovation and collaboration across the EV ecosystem, potentially leading to further advancements in charging technology.
What's Next?
ChargerHelp's expansion and the introduction of its partner program are likely to attract attention from major stakeholders in the EV industry, including automakers, charging network operators, and policymakers. As the company continues to enhance its platform, it may seek to form additional partnerships and integrations with more electric vehicle supply equipment providers. The success of this initiative could influence other companies in the sector to adopt similar strategies, further improving the reliability and accessibility of EV charging infrastructure.
