What's Happening?
Zedwell, a hospitality brand under Criterion Hospitality, is redefining urban hotel stays with its innovative windowless room concept. These rooms, termed 'cocoons', are designed to provide a serene environment
for rest, featuring oak-lined interiors, high-quality beds, and soundproof doors. The concept emerged from the need to repurpose large, underutilized buildings like arcades and car parks into functional hotel spaces. By focusing on the essentials of hospitality, Zedwell aims to offer a unique guest experience that prioritizes rest over traditional amenities. The brand's approach includes reducing visual clutter and operational costs by eliminating non-essential items such as kettles and minibars, while enhancing critical features like soundproofing. This model not only appeals to budget-conscious travelers but also supports a scalable business strategy.
Why It's Important?
Zedwell's approach challenges conventional hospitality norms by emphasizing minimalism and functionality over luxury. This model could influence the broader hotel industry, particularly in urban areas where space and resources are limited. By focusing on core guest needs, Zedwell offers a cost-effective solution that could appeal to a growing segment of travelers seeking simplicity and affordability. The brand's success may encourage other hospitality providers to reconsider their offerings, potentially leading to a shift in industry standards towards more sustainable and efficient practices. Additionally, Zedwell's use of technology to streamline guest interactions and enhance transparency could set a new benchmark for customer service in the hospitality sector.








