What's Happening?
Cotswold Outdoor Group has announced a notable increase in sales following a retail media campaign for the HOKA Mach 7 trainer. The campaign, which lasted four weeks, was executed through Runners Need, a part of Cotswold Outdoor Group, utilizing Zitcha’s
retail media platform. It involved in-store digital screens across 13 shops, on-site placements, CRM activities, and paid media on platforms like Meta and Google. The campaign resulted in a 30% increase in HOKA's revenue share and a 28% rise in unit share. Additionally, stores with in-store screen activities saw a 13.3% increase in incremental units sold compared to control locations. The campaign also achieved a 53% rise in homepage click-through rates and a 67% open rate for CRM email activities. Product engagement post-click-through was 3.9 times higher than the control group, with a 19% increase in overall conversion.
Why It's Important?
This campaign highlights the effectiveness of integrated retail media strategies in driving sales and engagement. By combining in-store and digital marketing efforts, Cotswold Outdoor Group successfully increased customer interaction and conversion rates. This approach demonstrates the potential for retail media networks to enhance brand visibility and sales performance in a competitive market. The success of this campaign could encourage other retailers to adopt similar strategies, potentially reshaping marketing practices within the retail industry. The results also underscore the importance of targeting high-intent customers, such as performance runners, to maximize the impact of marketing efforts.
What's Next?
Following the success of this campaign, Cotswold Outdoor Group may continue to leverage its retail media network to promote other products and brands. The company might explore further integration of digital and in-store marketing tactics to sustain and enhance sales growth. Other retailers could also take note of this successful strategy and consider implementing similar campaigns to boost their own sales and customer engagement. The positive outcomes from this campaign could lead to increased investment in retail media networks and a shift towards more comprehensive, omnichannel marketing approaches.











