What's Happening?
Patrick T. Ryan, Chairman and CEO of Press Ganey, has been recognized by Modern Healthcare as one of the 100 Most Influential People in Healthcare for 2025. This accolade highlights Ryan's leadership and impact within the healthcare industry. Under his guidance, Press Ganey has undergone significant transformation, expanding its capabilities and global reach. The company has made strategic acquisitions, including Hyperlift and InMoment, and announced a major acquisition by Qualtrics valued at $6.75 billion. Ryan has also focused on enhancing safety, equity, and workforce well-being, launching initiatives like the Workforce Well-Being Collaborative and the Employees for Employees (E4E) program. These efforts aim to support healthcare professionals
and improve patient care experiences.
Why It's Important?
The recognition of Patrick T. Ryan underscores the critical role of leadership in advancing healthcare innovation and improving patient experiences. Press Ganey's initiatives under Ryan's leadership have the potential to set new standards in healthcare delivery, emphasizing safety, equity, and workforce well-being. The company's strategic acquisitions and partnerships, such as the anticipated merger with Qualtrics, could significantly influence the integration of AI and data analytics in healthcare, potentially transforming how patient care is delivered and experienced. This recognition also highlights the importance of supporting healthcare workers, which is crucial for maintaining a resilient and effective healthcare system.
What's Next?
With the anticipated acquisition by Qualtrics, Press Ganey is poised to further integrate AI and data analytics into its operations, potentially reshaping the landscape of patient experience management. This merger could lead to new innovations in how healthcare providers utilize data to enhance patient care and operational efficiency. Additionally, Press Ganey's continued focus on safety and equity initiatives may inspire similar efforts across the industry, promoting a more inclusive and supportive environment for both patients and healthcare workers. Stakeholders in the healthcare sector will likely monitor these developments closely, as they could influence broader industry trends.












