What's Happening?
CSP's 2026 Convenience Retailing University commenced in Austin, Texas, bringing together retailers, industry experts, and suppliers for a three-day event dedicated to education and networking within the convenience-store sector. The event features a series
of talks and sessions aimed at addressing the challenges and opportunities faced by category managers in the industry. Notable speakers include Art Sebastian, chairman of the C-StoreTEC Advisory Board, and Donna Hood Crecca, senior principal of Technomic. Discussions are centered around the integration of artificial intelligence, enhancing food quality, and team motivation. The event also includes the announcement of CSP's 2026 Category Managers of the Year and a keynote address by Al Harrington, former NBA player and CEO of cannabis brand Viola.
Why It's Important?
The Convenience Retailing University serves as a crucial platform for industry professionals to exchange ideas and strategies that can drive growth and innovation in the convenience-store sector. By focusing on education and networking, the event helps participants stay abreast of industry trends and challenges, such as the adoption of artificial intelligence and the evolving consumer expectations regarding food quality and service. This gathering not only fosters collaboration but also highlights the importance of community and hospitality in enhancing the customer experience, which can lead to increased customer loyalty and business success.
What's Next?
As the event progresses, attendees will continue to engage in sessions that provide insights into building strong brand identities and improving operational efficiencies. The discussions and learnings from the event are expected to influence future strategies and initiatives within the convenience-store industry. Participants will likely return to their respective organizations with new ideas and approaches to implement, potentially leading to innovations in product offerings, customer service, and overall business operations.
