What's Happening?
Commonwealth Hotels, a prominent hotel management company, has partnered with Sales on Tap to modernize its sales training approach. This collaboration aims to equip Commonwealth's national sales teams with advanced prospecting and digital relationship-building
skills tailored for the current digital-first buying environment. The Sales on Tap program, developed by Lure Agency and led by Celeste Berke Knisely, offers a comprehensive curriculum that includes guided training, live coaching, and peer collaboration. This initiative is designed to help sales teams generate stronger pipelines, build meaningful buyer relationships, and attract more qualified group business. The program addresses the shift in how meeting planners research and engage with venues, emphasizing the importance of digital presence and real-world sales conversations.
Why It's Important?
The investment in modern sales training is crucial for Commonwealth Hotels as it seeks to adapt to the evolving marketplace where visibility and relationship-building increasingly occur online. By enhancing the skills of its sales teams, Commonwealth aims to improve revenue performance and maximize profitability across its hotel portfolio. This proactive approach not only prepares the sales force to meet the demands of today's buyers but also positions the company to influence buying decisions earlier in the planning cycle. For hotel owners and asset managers, the effectiveness of a property's sales team is directly linked to its financial success, making this initiative a strategic move to ensure sustained growth and competitiveness.
What's Next?
As Commonwealth Hotels continues to implement the Sales on Tap program, the focus will be on integrating these modern sales techniques across its diverse portfolio. The company aims to foster a culture of proactive selling and continuous development, ensuring that its sales teams are well-equipped to navigate the changing landscape of hotel sales. The success of this initiative could lead to further investments in similar training programs, potentially setting a new standard for sales strategies within the hospitality industry.









