What's Happening?
Richard Tallboy has joined Sona, a workforce management platform specialist, as a CIO Advisor. Tallboy's role will involve guiding hospitality leaders in making informed technology decisions, particularly as artificial intelligence becomes more integrated into operations. With a background as CIO for brands like Pizza Express and Wagamama, Tallboy brings valuable expertise to Sona. His appointment aims to provide hospitality businesses with a clear technology roadmap and practical plans for implementation. Sona's CEO, Steffen Wulff Petersen, emphasized the importance of Tallboy's experience in helping businesses leverage technology and AI to improve efficiency.
Why It's Important?
Tallboy's involvement with Sona is crucial for the hospitality industry, which faces
increasing pressure to adopt advanced technologies. His expertise will help businesses navigate the complexities of integrating AI and other technologies into their operations, potentially leading to improved efficiency and cost savings. This move reflects a broader trend in the industry towards digital transformation, as companies seek to enhance their competitive advantage. By offering Tallboy's CIO expertise on a broader scale, Sona aims to support a wider range of hospitality businesses in achieving their technology goals.
What's Next?
As Tallboy begins his role with Sona, the focus will be on developing and implementing technology strategies that align with the needs of hospitality businesses. This may involve collaborating with industry leaders to identify key areas for improvement and innovation. Additionally, the upcoming 2026 RTIH Innovation Awards will highlight advancements in retail technology, providing a platform for showcasing successful implementations. Tallboy's insights could influence future trends in hospitality technology, encouraging more businesses to adopt AI and other digital solutions.
