What's Happening?
Goalbook, an organization dedicated to empowering teachers and transforming instruction, is seeking a Customer Success professional for its Northeast operations, ideally based in the Washington, DC or New
York City metro areas. The role involves working with over 1,100 school districts across 46 states to improve instructional practices, particularly in special education. The position requires a candidate with a strong background in instructional leadership or coaching, and at least five years of teaching experience. Responsibilities include planning effective implementations with district leaders, delivering training sessions, and analyzing usage data to enhance user engagement. The role demands excellent interpersonal and organizational skills, with a requirement for up to 30% travel, especially during summer and fall.
Why It's Important?
This position is crucial as it supports the enhancement of educational practices in special education, a field that requires tailored instructional strategies to meet diverse student needs. By improving the quality of Individualized Education Programs (IEPs) and instructional methods, Goalbook aims to ensure that all students, regardless of their abilities, receive a high-quality education. The role's focus on collaboration with school leaders and data-driven decision-making highlights the importance of strategic planning in educational success. This initiative could lead to significant improvements in educational outcomes for students with special needs, thereby contributing to a more inclusive educational environment.
What's Next?
The successful candidate will engage in ongoing collaboration with educational leaders to refine and implement instructional strategies. As the role involves significant travel and interaction with various stakeholders, the candidate will likely participate in educational conferences and Goalbook events to build relationships and share best practices. The position also includes a focus on professional development, suggesting that Goalbook may continue to expand its training offerings to further support educators nationwide. The organization's commitment to diversity and inclusion indicates potential future initiatives aimed at broadening its impact across different educational settings.








