What's Happening?
GCC School and KC GlobEd organized a round table meeting focusing on the impact of artificial intelligence (AI) on Global Capability Centres (GCCs) and workforce transformation. Held at the Welcome hotel by ITC Hotels on the Delhi-Gurugram Highway, the event gathered senior leaders from various organizations to discuss how AI is reshaping workforce models and talent strategies. Key participants included Prof. (Dr.) Nirmaljeet Singh Kalsi, former Chairperson of NCVET, and Dr. Kamal Chhabra, Founder & CEO of GCC School and KC GlobEd. Discussions centered on AI-driven role changes, leadership development, and the evolving partnership between industry and academia. The meeting highlighted the shift of GCCs from support centers to innovation hubs,
emphasizing the need for AI literacy over deep technical specialization.
Why It's Important?
The integration of AI into GCCs is significant as it represents a shift in how businesses operate and innovate. By focusing on AI literacy, organizations can better prepare their workforce for future challenges, ensuring that employees are equipped to collaborate with AI systems effectively. This transformation is crucial for maintaining competitiveness in a rapidly evolving global market. The discussions at the round table underscore the importance of aligning educational and industry standards to meet future job roles, which is vital for sustaining economic growth and positioning India as a leader in high-value finance GCC talent.
What's Next?
A major outcome of the round table will be the creation of a White Paper that captures the discussions and recommendations. This document will be disseminated to industry leaders, policymakers, and academia to guide future strategies. The focus will be on developing outcome-oriented, industry-aligned training and continuous upskilling in AI-enabled tools. The collaboration between industry and academia is expected to strengthen, fostering a workforce that is ready to meet the demands of AI-driven roles.
Beyond the Headlines
The ethical implications of AI integration were also discussed, emphasizing a people-focused approach. As AI continues to transform industries, there is a growing need for ethical guidelines to ensure that technology benefits society as a whole. The round table highlighted the importance of maintaining a balance between technological advancement and human-centric values, ensuring that AI serves as a tool for enhancing human capabilities rather than replacing them.
