What's Happening?
KellyOCG + Sevenstep, a division of Kelly Services, has been named the No. 1 provider of total workforce solutions according to HRO Today’s 2025 Baker’s Dozen Customer Satisfaction Ratings. This recognition
is based on customer feedback and evaluates providers on service quality, breadth of service, and customer satisfaction. KellyOCG + Sevenstep integrates managed services provider (MSP) and recruitment process outsourcing (RPO) capabilities to offer comprehensive workforce solutions. The company’s AI-powered technology, including Helix and Sevayo Insights, enhances its ability to provide tailored workforce solutions. This achievement underscores KellyOCG + Sevenstep’s commitment to delivering high-quality services and maintaining strong client relationships.
Why It's Important?
The recognition of KellyOCG + Sevenstep as a leader in total workforce solutions highlights the growing importance of integrated workforce management in today’s business environment. As companies face increasing pressure to optimize their workforce for efficiency and cost-effectiveness, the ability to access a comprehensive talent supply chain becomes crucial. This accolade not only enhances KellyOCG + Sevenstep’s reputation but also sets a benchmark for other providers in the industry. Businesses that partner with top-ranked providers like KellyOCG + Sevenstep can potentially gain a competitive edge through improved workforce management, leading to better business outcomes.
What's Next?
KellyOCG + Sevenstep is likely to continue leveraging its advanced technology and industry expertise to maintain its leadership position. The company may focus on expanding its service offerings and enhancing its technology stack to meet evolving client needs. As the demand for flexible and efficient workforce solutions grows, KellyOCG + Sevenstep could explore new markets and partnerships to further strengthen its market presence. Additionally, the company might invest in further developing its AI capabilities to provide even more sophisticated workforce solutions.
Beyond the Headlines
The success of KellyOCG + Sevenstep reflects broader trends in the workforce solutions industry, where technology and data-driven insights are becoming increasingly vital. The integration of AI and predictive analytics in workforce management not only improves efficiency but also enables companies to make more informed decisions. This shift towards technology-driven solutions could lead to significant changes in how businesses approach talent acquisition and management, potentially reshaping the industry landscape.
