What's Happening?
Consumer Reports has released its latest reliability study for used cars, ranking 26 auto brands based on models from 2016 to 2021. Tesla was ranked last, with a reliability score of 31, due to common
issues such as suspension, electronics, and build quality problems. The study highlights that these issues were primarily found in early production runs of the Model S and Model X, manufactured during Tesla's 'production hell' phase between 2014 and 2019. In contrast, Lexus, Toyota, and Mazda were ranked as the most reliable brands, with scores of 77, 73, and 58, respectively. The study involved a survey sample of over 140,000 vehicles, focusing on 20 potential trouble areas to determine reliability scores.
Why It's Important?
The findings of this study are significant for consumers in the used car market, particularly those considering electric vehicles. Tesla's low ranking may influence potential buyers to reconsider purchasing older models, especially given the brand's reputation for cutting-edge technology and performance. The study also reinforces the reliability of Japanese brands like Lexus and Toyota, which continue to dominate the top spots. This could impact the resale value and consumer perception of Tesla's older models, while potentially boosting confidence in Japanese automakers. The report underscores the importance of reliability in consumer decision-making, especially in the context of the growing electric vehicle market.
What's Next?
As Tesla continues to innovate and release new models, it will be crucial for the company to address past reliability issues to maintain consumer trust. The brand's newer models, such as the Model 3 and Model Y, have shown improvements in reliability, which could help restore confidence. For consumers, the study suggests a need to carefully evaluate the reliability of specific models and production years when purchasing used vehicles. Automakers may also use these findings to improve their manufacturing processes and address common issues to enhance their brand reputation.
