What's Happening?
Kimberly-Clark Regional Services has been honored at the Malaysia International Business Awards 2026, receiving the Excellence Award in Financial Services. The award acknowledges the company's Global Business Services for Asia Pacific (GBS APAC) for its
leadership in transforming into a modern, value-driven shared services organization. GBS APAC has evolved from a traditional support function to a strategic hub that fosters innovation and business growth in the Asia Pacific region. The organization focuses on delivering value beyond cost, emphasizing efficiency and meaningful business impact. It has strengthened ownership across critical finance and operational processes, such as Source-to-Pay, Procurement, Order-to-Cash, and Financial Planning & Analytics, while maintaining global standards. GBS APAC has also been instrumental in supporting major enterprise initiatives, including complex business transitions and technology upgrades.
Why It's Important?
The recognition of Kimberly-Clark Regional Services at the Malaysia International Business Awards highlights the growing importance of shared services organizations in driving business innovation and growth. By transforming into a strategic hub, GBS APAC has demonstrated the potential for such organizations to contribute significantly to a company's adaptability in a rapidly changing business environment. This transformation is crucial as businesses face increasing complexity and technological change, requiring efficient processes and innovative solutions. The award underscores the role of shared services in enhancing operational discipline, digital innovation, and collaboration, which are essential for maintaining competitive advantage in the global market.
What's Next?
Kimberly-Clark Regional Services is likely to continue its focus on value creation, digital capability, and people development to strengthen its role as a leading regional business services organization. The company may further expand its initiatives in digital enablement and automation, fostering innovation through programs like the citizen development initiative and internal Innovation Olympiad. These efforts are expected to reduce manual work, improve service reliability, and enhance strategic advisory capabilities. As the organization faces increasing complexity and technological change, it will likely continue to support enterprise initiatives with innovative solutions and collaborative partnerships.
Beyond the Headlines
The success of Kimberly-Clark Regional Services' GBS APAC highlights the broader trend of shared services organizations evolving beyond traditional roles to become strategic partners in business growth. This shift reflects a cultural change within organizations, emphasizing bold thinking, faster execution, and stronger capabilities through data and continuous learning. The recognition at the Malaysia International Business Awards also points to the increasing influence of international companies in Malaysia's business landscape, showcasing their global impact and contributions to technological innovation.
