What's Happening?
Frontline Performance Group (FPG) has introduced CheckMax, a performance enhancement software designed to maximize restaurant profits through AI-powered insights. Developed in collaboration with global
hotel brands and management groups, CheckMax aims to transform servers into revenue drivers by implementing a service-based sales program and AI-driven coaching. The software helps increase revenue per guest by 5% to 15%, potentially doubling the bottom line. It utilizes automated analytics to identify trends, predict performance, and drive consistency across teams. CheckMax integrates with major platforms like Oracle Micros, Toast, and Square, offering real-time goal tracking and e-learning for servers.
Why It's Important?
CheckMax addresses a significant gap in structured sales and service training within the restaurant industry. By empowering servers with suggestive selling techniques and personalized service, restaurants can enhance guest experiences and capture additional revenue. This is particularly crucial as room rates decline and inflation impacts consumer spending. The software provides a reliable opportunity to maximize revenue from existing guests, aligning with industry trends towards increasing total revenue per available room (TRevPAR). The integration of AI insights into restaurant operations represents a shift towards more data-driven and efficient service models.
