What's Happening?
Thérèse Giambona, Vice President of Operations and Payables at Flywire, transitioned from a Peace Corps volunteer in Costa Rica to a leader in fintech. Her experience with migrant workers in Costa Rica informed her understanding of remittances, leading
to a career pivot post-2008 financial crisis. Giambona's unique insights into customer demographics helped her secure a role at Western Union, eventually leading to her current position at Flywire, where she applies empathy and experience to drive innovation.
Why It's Important?
Giambona's career trajectory highlights the impact of diverse experiences on leadership in the fintech industry. Her background in international development and firsthand knowledge of migrant worker challenges provide valuable perspectives in financial services. This story illustrates the importance of empathy and real-world experience in shaping effective business strategies, particularly in sectors like fintech that serve global and diverse populations.
