What's Happening?
Telekom Malaysia (TM) has announced that it is the first telecommunications company in Malaysia to receive the ISO/IEC 42001:2023 certification for its Artificial Intelligence Management System (AIMS). This certification was achieved through TM's AI Centre
of Excellence and was independently validated by SIRIM QAS International, a Malaysian certification, inspection, and testing body. The ISO/IEC 42001 standard, first published in 2023, is designed for organizations that provide or utilize AI-based products or services. It addresses unique challenges associated with AI, such as ethical considerations, transparency, and continuous learning. The certification ensures that TM's AI systems are developed and deployed with rigorous governance, ethical safeguards, and robust risk management.
Why It's Important?
This certification positions Telekom Malaysia as a leader in the responsible development and deployment of AI systems within the telecommunications industry. By achieving this standard, TM demonstrates its commitment to ethical AI practices and robust governance, which are crucial as AI technologies become increasingly integrated into digital infrastructure. This move not only enhances TM's reputation as a reliable digital solutions partner but also provides a strategic advantage in guiding other organizations towards safe AI practices. The certification supports the broader goal of fostering a trusted digital ecosystem in Malaysia, which is essential for the country's advancement in digital innovation.
What's Next?
With this certification, Telekom Malaysia is expected to play a pivotal role in shaping the future of AI deployment in the region. The company is likely to leverage its certified AI systems to develop new AI-driven solutions, providing a framework for other organizations to follow. As Malaysia continues to advance towards a more innovative digital ecosystem, TM's leadership in AI governance could influence policy-making and industry standards, promoting a balance between innovation and ethical considerations.
