What's Happening?
As more companies require employees to return to the office, there is a growing trend of expanding back-up care benefits to include pets. Companies like Wellthy and Bright Horizons are now offering pet care services alongside traditional back-up care for
children and elderly family members. This shift is in response to data showing that 75% of pet-owning employees have missed work due to pet-care issues, according to a survey by Wagmo. Wellthy, which began offering pet back-up care in 2024, has expanded its services with a 'Pet Care Concierge' to assist with pet insurance, therapy animals, and emergency boarding. Approximately 50% of Wellthy's corporate clients now offer this service to their employees. The inclusion of pet care in employee benefits is part of a broader effort to address the caregiving needs of employees, which also includes support for children and aging parents.
Why It's Important?
The expansion of back-up care benefits to include pets reflects a significant shift in how companies are addressing employee needs in a post-pandemic work environment. With the end of work-from-home flexibility, employees face increased challenges in managing personal responsibilities, including pet care. By offering these benefits, companies aim to reduce employee stress and improve productivity, retention, and overall job satisfaction. This move also highlights the broader caregiving crisis in the U.S., where many families struggle with the financial and logistical burdens of caring for children, elderly relatives, and now pets. By addressing these needs, employers can help prevent employees from leaving the workforce due to caregiving responsibilities, thereby maintaining a stable and engaged workforce.
What's Next?
As more companies recognize the importance of comprehensive caregiving support, it is likely that the trend of including pet care in employee benefits will continue to grow. Employers may further expand these offerings to include additional services such as pet health insurance and long-term care options. This could lead to increased partnerships between companies and pet care providers, as well as the development of new services tailored to meet the diverse needs of employees. Additionally, as the demand for such benefits rises, companies may face pressure to innovate and offer competitive packages to attract and retain top talent.









