What's Happening?
RGP, a global professional services firm, has announced the promotion of Jennifer Jones to the role of Chief Strategy & Experience Officer (CSxO). In this newly expanded role, Jones will be responsible
for aligning the company's strategic objectives with industry trends, customer needs, and market opportunities to drive growth and efficiency. Previously serving as RGP's Chief Marketing Officer, Jones led the relaunch of the company's global brand, significantly elevating its market presence. Her career has been marked by spearheading large-scale transformations in brand, customer experience, and AI-enabled operating models. RGP President and CEO, Roger Carlile, emphasized Jones's ability to connect strategic vision with human-centered execution as a key factor in her appointment.
Why It's Important?
The promotion of Jennifer Jones to CSxO at RGP is significant as it underscores the company's commitment to integrating strategic vision with human-centered execution. This move is expected to enhance RGP's market differentiation and performance, aligning with the firm's goal of redefining professional services. By focusing on strategic growth and efficiency, RGP aims to strengthen its position as an industry thought leader and expand its influence across key markets. This development is crucial for stakeholders, including clients and investors, as it promises to drive measurable impact through strategic partnerships and high-performing client-focused campaigns.
What's Next?
In her new role, Jennifer Jones will continue to lead RGP's marketing and communications functions, aligning brand promise with operational excellence. The company anticipates that her leadership will guide RGP into its next chapter of growth, focusing on connecting ambition with humanity. As RGP continues to engage with over 1,500 clients worldwide, the firm is poised to leverage Jones's expertise in modern transformation to enhance its service offerings and client relationships. This strategic direction is expected to result in sustained market differentiation and improved performance metrics.
