Betty Ann Ong was a flight attendant on American Airlines Flight 11, the first plane hijacked during the September 11 attacks. Her quick thinking and calm demeanor under pressure provided authorities with vital information that helped shape the response to the unfolding crisis. Ong's actions on that fateful day have been recognized as heroic, and her legacy continues to be honored.
Ong's Early Alert
Shortly after the hijacking began, Betty Ong used a radiophone to contact
the American Airlines ground crew. She stayed on the line for 23 minutes, relaying critical information about the situation on board. Ong reported that the cockpit was unresponsive, and she described the chaos in the cabin, including the use of mace and the stabbing of crew members. Her detailed account allowed the Federal Aviation Administration (FAA) to take unprecedented action by closing U.S. airspace, a decision that was crucial in preventing further attacks.
Ong's ability to remain composed and provide clear information was instrumental in the early stages of the crisis. Her call was the first indication to authorities that a coordinated attack was underway, and it set in motion a series of responses that would define the day's events. The 9/11 Commission later recognized Ong as a hero for her actions.
The Impact of Ong's Call
The information provided by Betty Ong was not only crucial in the immediate response but also in the subsequent investigation. Her call included details about the hijackers' seat numbers, which helped authorities identify the perpetrators. Ong's calm and precise communication under extreme duress provided a clear picture of the situation on board Flight 11, which was invaluable to those trying to understand and respond to the attacks.
Ong's actions exemplified the bravery and professionalism of flight attendants, who are often the first line of defense in emergencies. Her ability to convey critical information while under threat demonstrated the importance of training and preparedness in crisis situations.
Remembering Betty Ong
Betty Ong's legacy is honored through various memorials and recognitions. The Betty Ann Ong Foundation was established to promote healthy living and physical activity among children, reflecting Ong's commitment to community and service. Additionally, the Betty Ann Ong Chinese Recreation Center in San Francisco was named in her honor, serving as a lasting tribute to her bravery and dedication.
Ong's name is also inscribed on the National September 11 Memorial, ensuring that her contributions are remembered alongside those of other victims and heroes of that day. Her story continues to inspire and remind us of the courage and resilience displayed by ordinary individuals in extraordinary circumstances.
