Is Claude AI Down? Users Report Widespread Chat Outage As Anthropic Tool Faces Global Disruption

Claude AI, the conversational assistant created by Anthropic, suffered a major disruption on Tuesday afternoon, prompting a wave of complaints across social media and outage-tracking platforms. The service appeared to experience widespread downtime, with users unable to send messages or access ongoing chats on both desktop and web interfaces.According to DownDetector, a website that monitors online service outages, reports of problems began spiking at 3:50 p.m. Eastern Time, reaching nearly 4,000 submissions within an hour. The majority of affected users cited issues with Claude’s chat interface and code workspace, suggesting that the problem may be linked to Anthropic’s centralised servers.

Been getting these messages at @AnthropicAI's Claude

for the past two dayschats appear and dissapear randomly, anybody else?😩😩😩 pic.twitter.com/RSSdFrrMYL

— Sofía López (@sofialomart) November 11, 2025

Many users took to DownDetector and X to express frustration. One report read: “Only Claude Code working, desktop and web version down.” Another user shared: “Claude down. Error: ‘This isn’t working right now. You can try again later.’” The outage has affected users globally, though most reports originated from the United States and Europe.

No Official Response Yet from Anthropic

As of Tuesday evening, Anthropic, the San Francisco–based AI firm that launched Claude in 2023, has not released any official statement or update on its status page regarding the outage. The company typically posts maintenance alerts or downtime notices through its support channels, but none were visible at the time of writing.

User reports indicate problems with Claude AI since 7:53 AM EST.How is it affecting you? #ClaudeAiDownhttps://t.co/EbXfoHRBJc

— Downdetector (@downdetector) November 11, 2025

Experts believe the disruption could stem from server overloads or a temporary backend malfunction, a common issue among large-scale AI systems during traffic surges. “Given Claude’s growing popularity as an enterprise assistant, spikes in concurrent users can occasionally stress infrastructure,” noted tech analyst Rachel Pineda in a post on LinkedIn.

Downdetector Data Shows Gradual Recovery Trend

By early evening, some users reported partial restoration of Claude’s coding tools, though chat features remained unreliable. DownDetector’s live outage map indicated a gradual decline in new reports, suggesting that service recovery may already be underway.Anthropic, founded by former OpenAI researchers, operates Claude AI as a direct competitor to ChatGPT and Google Gemini, with millions of users across web and API platforms. The company has yet to specify when full service will resume. For now, users encountering errors are advised to refresh their sessions periodically and monitor Claude’s official status page for updates.