UPI is the most convenient payment method, putting payments at your fingertips with just a few clicks. From small vendors to large retailers, UPI is widely used for that easy cash flow. It is available with most of the e-commerce platforms, like Amazon and Flipkart. Because of its 24/7 availability and extremely fast interface and seamless payment methods, users tend to make wrong transactions to the wrong vendor. In this guide you’ll understand how you can recover your funds after making a wrong transaction Can I Undo The UPI Transaction?No, once you've entered your PIN and completed the transaction, there's no way to reverse or cancel it. You can, however, contact the receiver and request that they repay you the amount. Report Your Transaction From Google
Pay, to PhonePe to Paytm, every UPI app has an option to "Raise a Complaint" or "Report Issue"In your UPI app, open the transaction that you have made mistakenly; you’ll find an option saying “Having issues?” Under that, you can file a report for your wrong transaction. Usually, the complaints are resolved within 3-5 working days but can take up to 30 days in fraud and complex issues. Contact Your Bank In case the app is unresponsive, you can reach out to your nearest bank directly. Make sure you have these things handy: Screenshot of your TransactionYour Bank Account NumberTransaction IDReceiver's UPI IDExact Date and times of the Transaction NPCI Portal/HelplineYou can reach out to the NPCI Portal (National Payments Corporation of India) and fill out a complaint form regarding your transaction. Make sure you file a complaint with your Transaction ID, UPI ID, bank name, amount, date, and screenshot of the transaction. You can also reach out to the helpline number 1800-120-1740 or upihelp@npci.org.in. RBI If your problem stays unresolved even after reaching out to your bank and NPCI, you can also seek help from the Reserve Bank of India by using its CMS portal: cms.rbi.org.in.









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