Just Dial's net profit declined from last year. However, its revenue and earnings before interest, tax, depreciation and amortisation (EBITDA) and margins
increased. Going forward, the company is looking at further integrating agentic AI.
Just Dial's net profit of ₹117.9 crore was down 10.2% from the previous year's ₹131.3 crore.
Its revenue increased 6.4% to ₹305.6 crore from ₹287.3 crore in the previous fiscal.
The company's EBITDA was up 9.6% at ₹95.2 crore from ₹86.8 crore in the third quarter last year.
Its margin expanded to 31.1% from 30.2% in the year-ago period.
Its cash and investments for the quarter were at ₹5,703 crore compared to ₹5,062.7 crore in the previous year and₹ 5,569.7 crore in the previous quarter.
Just Dial's tariff, or quarterly unique visitors, in the third quarter stood at 184.5 million users, down 3.5% from the year-ago period but up 6.6% on a sequential-basis. Of this, 86.2% traffic originated from mobile platforms, 11% from desktop/PC and 2.8% from its Voice platform.
Its top ratings and reviews increased 2.9% to 155.7 million from the previous year.
"A key area of progress during the quarter was our move towards agentic AI, enabling the automation of critical workflows, including AI-driven analysts of user calls to businesses to identify genuine category-level intent and automatically create qualified leads, along with AI deployment across backend operations and sales functions," the company's chief growth officer Shwetank Dixit said.
Looking ahead, the company plans to roll out agentic AI voice and chat interfaces to support data verification and customer support, while also embedding AI within its search experience to enable more conversational discovery, Dixit added.
Brokerage firm Citi maintained its "buy" rating on the stock and cut its price target down to ₹1,000, stating that Just Dial needs to invest for growth, and meaningful EBITDA growth from here will only be driven by operating leverage.
Citi has lowered its growth estimates and multiples on Just Dial to 10 times from 12 times earlier, due to continued decline in traffic.
Just Dial shares ended the previous session 1.5% higher at ₹733 apiece. The stock has declined 18.7% in the past year.
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