In-Chat Transaction Integration
A significant advancement in digital payments has been introduced, allowing users to conduct transactions for UPI and card payments directly within conversational
AI interfaces, such as those offered by ChatGPT and Claude. This innovative capability was unveiled at the India AI Impact Summit 2026, marking a new era for online commerce where users can complete purchases, from ordering meals to buying products, without ever needing to navigate away from their ongoing chat sessions. This integration aims to provide a fluid and uninterrupted user experience, blurring the lines between communication and commerce.
Enhanced Security & Speed
The new system seamlessly integrates with the underlying frameworks of leading AI platforms, facilitating smooth and secure in-chat purchases. For card payments, the traditional one-time password (OTP) verification process is being replaced by Mastercard's passkey-based biometric authentication. This modern approach not only streamlines the payment flow, making transactions quicker, but also significantly bolsters security by relying on advanced biometric data for verification, ensuring a safer environment for users' financial information.
Trusted Payment Infrastructure
All these operations are built upon a robust and compliant payment system that adheres to PCI standards, ensuring the utmost protection for user data. The company behind this innovation is a well-established player in the payment aggregation space, handling an impressive $80 billion in annual transactions for over a million businesses. Possessing approval from the Reserve Bank of India as a payment aggregator, they have consistently broadened their service portfolio, including the introduction of Embedded Payments, signaling a future with even more integrated and accessible online payment methods across various digital touchpoints.
