A Gurugram woman’s online booked early morning Uber ride ended up becoming an “extremely distressing” experience for her, after the driver not only allegedly demanded extra fare from her but also harassed her. Taking to LinkedIn, the woman- Sanjana Sharma- recalled the incident. As per the post, she was unable to connect to the driver after booking the ride, due to which she gave him her personal number. Allegedly, after the ride was over, the driver began to “demand extra fare”. On being refused, the driver allegedly did not let her leave immediately, leaving her feeling “uncomfortable and unsafe”. “I never thought I would have to write a post like this, but what happened to me at 4 AM today was deeply disturbing and raises serious questions
about passenger safety,” the post read.“I booked an Uber ride in the early hours of the morning. Since I was unable to locate the driver, and the Uber calling system was not connecting, I shared my personal phone number so that he could reach me. What followed was something no passenger should have to experience,” the post further read.“The driver demanded extra money beyond the fare shown on the app. When I refused, he did not let me leave immediately, making me feel uncomfortable and unsafe. Being alone at 4 AM and having to deal with this situation was extremely distressing,” the woman continued.ALSO READ: ‘His Elbow Was Touching My…’: Delhi Woman Recalls Elderly Man’s Sketchy Behaviour In MetroAllegedly, the harassment did not end there, as the driver then began to call the woman on her personal number. Once the woman blocked him, he began to call her from other numbers.“The incident did not end there. After the ride, the driver began repeatedly calling my personal number. I blocked him, but he continued contacting me from other phone numbers, including numbers belonging to his friends. This is not just unprofessional behaviour; it is harassment,” the woman claimed.To make the situation worse, the woman claimed that Uber did not respond in an expected manner. As per the woman’s LinkedIn post, Uber claimed that Sharma had “no ride associated with her account”, keeping them from taking meaningful action.“What is even more disappointing is the response from Uber’s customer support. Despite sharing the details of the incident, I was informed that there was no ride associated with my account, and no meaningful action has been taken so far. When a customer reports safety concerns and harassment, the response should not be to dismiss the issue,” the post read.“A platform that handles millions of rides every day has a responsibility to protect its users, especially when incidents involve intimidation, unwanted contact, and concerns about personal safety. I am sharing this publicly because passenger safety cannot be treated as an afterthought. No one should feel unsafe while using a service they trusted to get them home. I hope Uber India investigates this matter seriously and takes immediate action,” the post concluded.As soon as the woman’s LinkedIn post went viral, netizens began to react. Most sided with her, while others advised switching to other online booking apps.Times Now could not confirm the authenticity of the post.Check out the viral post: The post was shared on LinkedIn, by the handle ‘Sanjana Sharma’. The post was shared 4 days ago and pulled over 1K views from people.









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