Password Problem Costs
Businesses face considerable financial strain from password resets. According to a Zoho executive, the costs tied to password-related issues are substantial,
draining resources that could be used elsewhere. These costs incorporate help desk assistance, downtime due to employee password issues, and potential security breaches if compromised passwords lead to unauthorized access. The cumulative impact on the finances is often far greater than most companies realize. The article suggests that the direct costs include IT staff time to handle password resets, lost productivity while employees wait for assistance, and potential costs related to resolving any security breaches, highlighting the need for better security practices.
Passwordless Solutions Benefit
The Zoho executive advocates for the financial benefits of moving to passwordless systems as a solution to the financial drain of password problems. A shift to methods like multi-factor authentication, biometric logins, or password managers reduces the dependency on traditional passwords. By eliminating or minimizing password-related problems, businesses can expect significant improvements in productivity and reduce the need for help desk assistance, resulting in cost savings. Passwordless systems also enhance security by making it much harder for cybercriminals to gain access to company accounts. Ultimately, switching to passwordless options is framed as a smart investment that enhances security and boosts the ROI of the business by reducing operational costs.