Essential Documentation Overview
To initiate an EPF death claim, a set of crucial documents is necessary to authenticate the member's passing and the claimant's identity. Foremost among
these is the official death certificate of the EPF member, serving as primary proof of the event. The nominee or claimant must also provide their bank account particulars, including a cancelled cheque, to facilitate fund disbursement. Personal identification and address proof for the nominee are also mandatory, typically an Aadhaar card. Beyond these, specific EPFO forms are required: Form 20 for the main claim, Form 5-IF if an advance from the Provident Fund is being sought, and Form 10C if pension withdrawal is applicable. Gathering these documents accurately and completely is the foundational step in processing the claim efficiently.
Streamlined Online Claim Filing
The Employees’ Provident Fund Organisation (EPFO) offers a convenient online pathway for submitting death claims, designed to be accessible from home. The process begins with logging into the official EPFO portal using the deceased member's Universal Account Number (UAN). Within the 'Online Services' tab, select the 'Claim (Form-31, 19, 10C & 10D)' option. Here, you will input the UAN and the bank account number linked to the EPF account for verification. After confirming your details, choose 'Death Claim' as the claim type. The next crucial step involves uploading scanned copies of all prerequisite documents, including the death certificate, nominee’s Aadhaar card, bank details, and any other forms specified. Once all uploads are complete and the claim form is submitted, it is forwarded to the employer for approval. Upon employer verification, the EPFO will process the claim for final settlement.
Offline Claim Submission Alternative
For individuals who prefer or require in-person assistance, the EPFO also provides an offline method for filing death claims. This involves visiting the nearest EPFO office with all the necessary supporting documents. EPFO officials are available at these offices to guide claimants through the entire process. They will assist in correctly filling out the requisite forms and ensure that all documentation is in order before submission. This traditional approach can be beneficial for those who may find the online portal less intuitive or who have complex claim scenarios requiring direct interaction and clarification from EPFO representatives. The core documentation remains the same as for the online process, ensuring consistency in the requirements.
Crucial Points for Claimants
Several key considerations are vital for nominees and family members when filing an EPFO death claim to ensure a smooth and timely resolution. It is highly recommended to initiate the claim process as soon as possible after the EPF member's demise to avoid potential delays. Absolute accuracy in all details provided on the claim form is paramount; ensure that names, dates, and account numbers precisely match the supporting documentation. Regularly tracking the claim status, either through the online EPFO portal or by contacting the office directly, is advisable. Should any difficulties or ambiguities arise during the process, do not hesitate to reach out to the EPFO helpline or visit a physical office for immediate assistance. Proactive engagement and meticulous attention to detail will significantly expedite the settlement of the claim.














