A heartwarming gesture by a Rapido driver in Bengaluru has won him praise on social media after a woman shared her experience. Sambhavi Shrivastava took to LinkedIn to share her story, starting with booking a short ride via Rapido in Indiranagar, and accidentally leaving her earphones behind.
“Friday evening I took a short Rapido auto in Indiranagar. Barely two kilometres, ten minutes tops, just to meet my brother for dinner after work. Somehow I managed to leave my earphones behind,” she said in the post.
However, within minutes of her ride ending, the woman received a message from the driver via Google Pay, telling her that she had left her earphones behind. “He told me he would keep them safe and asked when I would be around again. I said Monday,
totally forgetting it was Diwali,” she said.
“I ended up calling him this morning around eight thirty to say I would be in the office if he was ever close by. Half an hour later, he called and said I could come get them. Just like that,” she added.
Shrivastava described the incident as a reminder that the “world’s not all that bad”.
“Jahrul did not have to bother. He could have thrown them away or sold them. But he chose to return them. It sounds like such a small thing, but it really reminded me that decency still exists. Rapido — people like Jahrul make your platform and this world a little better.”
Rapido responded to the post, asking to share ride details so they can thank the driver for his exceptional service. “Thank you for sharing such a heartwarming experience, Sambhavi. We’re thrilled to hear about Jahrul’s honesty and kindness. It’s people like him who truly make a difference, and we’re proud to have him as part of the Rapido family. We’d love to pass on your appreciation to Jahrul,” it said.
In another comment, Rapido said, “We’re pleased to inform you that Captain Jahrul has been rewarded for his kind gesture in returning your earphones. We truly appreciate you bringing this positive experience to our attention, as it aligns with the values we uphold on the Rapido platform. Thank you for sharing, and we hope your future rides are just as enjoyable.”
Other social media users also commended the driver for his gesture. “Good to see people like this still EXIST,” a user wrote. Another said, “This sounds unreal.”
“I left my purse in the cab. There was cash, my atm card and my PAN card. The driver called me up at 9 pm. I didn’t receive the call initially, but then I thought of receiving it. He informed me I left my purse, and since he was very far away from home, he won’t be able to come to return it; however, he will submit it to his nearest police office,” a third person commented.
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