Hyderabad experienced heavy rainfall on September 17, causing traffic jams, flash floods and severe waterlogging across the city. Many low-lying areas were submerged, making it extremely difficult for commuters to reach home. Amid the chaos, food delivery riders unexpectedly stepped in to help stranded residents.
One man shared his personal experience on X (formerly Twitter), recalling how he and his bike were saved from being swept away in waist-deep water by Zomato and Swiggy delivery personnel. His post also included a short video that showed delivery riders pulling a two-wheeler to safety while standing in the flooded street.
What The Rescued Man Said
In his post, the man wrote, “Hey Zomato, Swiggy, just wanted to share that your riders not
only delivered food during this deluge, but also saved me and my bike from being swept away in the stormwater. They did the same for hundreds of people like me trying to reach home at midnight in Hyderabad.”
Check the post here:
Hey @zomato @Swiggy, just wanted to share that your riders not only delivered food during this deluge, but also saved me and my bike from being swept away in the stormwater. They did the same for hundreds of people like me trying to reach home at midnight in Hyderabad. pic.twitter.com/gsgw5UyGW4
— Sumit Jha (@sumitjha__) September 17, 2025
The video he shared has already been viewed over 4 lakh times since it was posted on September 18. It highlights how delivery riders, despite their tough working conditions, stepped in to help people stuck on the waterlogged roads.
What Social Media Users Said
The post garnered numerous reactions online. One user commented, “I’m glad you’re safe. Thanks to the great human beings who helped you.”
Another questioned, “How can people order food online in such situations? How will the delivery boy drive in these flood conditions?”
Several users praised the riders’ efforts, saying, “They deserve appreciation for helping during a time of need.”
One person suggested, “Thanks for sharing. It would be wise to train cab drivers and food delivery personnel to handle disasters like this.”
Police Response To The Rains
Meanwhile, Hyderabad Traffic Police also shared an update on September 18, stating that officers, along with the Hyderabad Disaster Management and Asset Protection Agency, worked throughout the night to reduce waterlogging and clear the roads. In their statement, they added, “We thank citizens for their cooperation. Stay safe and follow traffic advisories.”
#HYDTPinfo
Today, @HYDTP personnel in coordination with #HYDRAA worked tirelessly today to manage waterlogging and ensure smooth traffic flow across the city after heavy rainfall.
We thank citizens for their cooperation. Stay safe and follow traffic advisories. 🙏🚦… pic.twitter.com/4BpV1zJRQe— Hyderabad Traffic Police (@HYDTP) September 18, 2025
The downpour had brought much of Hyderabad to a standstill during the evening rush hour. Several residential areas were flooded, with water even entering homes and forcing people to evacuate.
Thousands of commuters were stranded on the roads for hours as the city struggled to cope with the sudden deluge.
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