‘Don't Use Kannada…’: Bengaluru Cab Ride Turns Heated As Passenger, Driver Argue In Viral Video

A video of a tense exchange between a woman passenger and an app-based cab driver has gone viral on social media platforms, triggering a debate on language friction, GPS accuracy, and customer-driver behaviour.

As per the now viral video, the two were seen arguing over the exact drop-off point after the GPS allegedly guided the driver to a location slightly short of the woman’s destination. While the passenger insisted she needed to be dropped “100 metres further,” the driver refused, saying the location shown on his device was final.

The clip began with the driver repeatedly urging the woman to “check your location” in Kannada, emphasising that he cannot leave her “100 metres away”, while the passenger responded in Hindi, explaining where she

needs to go. What began as a navigation-related disagreement quickly escalated as both sides raised their voices.

Whose mistake is this?
The cab driver’s?
The passenger’s?
Uber/Ola company’s?

Every time we book a destination in a cab, the exact location is never found/pinpointed properly!
It feels the cab driver should have shown some patience/restraint.
Don’t use “Kannada” as a… pic.twitter.com/8AEO6qXXqF

— ಸನಾತನ (@sanatan_kannada) December 12, 2025

However, News18 does not verify the authenticity of the video.

At one point, the driver can be heard questioning why she is “making him wait” and accusing her of not deciding the location properly. The woman then started recording the incident, saying she is doing so because of his behaviour. The driver, in turn, told her she is shooting “a video for nonsense,” prompting her to confront him for calling her “nonsense.” He denied understanding what she meant and continued insisting that she confirm the drop point.

The situation intensified when the driver remarked that he has been on the job “for years” and has always dropped customers at their destinations, implying that the issue lies with the passenger’s provided location.

The viral clip has triggered mixed reactions from netizens, many weighing in with personal experiences.

“GPS won’t have 100% accuracy. She could’ve walked if it’s hardly 50–100 metres. I see the fault is with the customer,” one user commented, adding that cab drivers usually oblige when politely requested.

Another wrote, “It has become common. I’ve experienced similar situations where calmly apologizing and offering to pay an extra 10–20 rupees resolves issues.”

A third user turned the attention toward the larger system and the language exchange, saying “Whose mistake is this? The cab driver’s? The passenger’s? The company’s? The exact location is never pinpointed properly. The driver should have shown patience. Don’t use ‘Kannada’ as a trump card and sell the language for petty cash.”