A320 Safety Update: IndiGo, Air India, Air India Express Carry Out Upgrades, DGCA Confirms

IndiGo, Air India, and Air India Express began upgrading the software of their A320-family aircraft on Saturday to address a potential flight-control issue. Modifications have been completed on around 80% of the 338 affected planes, an exercise that has caused delays and a few flight cancellations.

According to the latest data from the aviation regulator DGCA, IndiGo and Air India did not cancel any flights, while Air India Express cancelled four flights due to the system modification process.

Flight delays have been 60-90 minutes at various airports, sources said.

IndiGo Completes Safety Upgrades On 160 A320 Aircraft

IndiGo announced that it had completed the required upgrades on 160 A320-family aircraft by noon, with inspections underway for the remaining

40 planes.

The airline also said that no flights have been cancelled due to these checks. However, a few flights may experience minimal delays.

“Our diligent and hardworking engineering teams have already completed the mandatory Airbus safety update on 160 out of 200 AIB mandated A320-family aircraft, ensuring our fleet remains ready, reliable, and safe for your travels. Thanks to their tireless efforts through the night, we have maintained minimal delays and zero cancellations, keeping your plans on track with the least possible disruption,” the airline wrote on X.

“The remaining aircraft will be fully compliant well within the required timelines, and we’re committed to keeping your experience smooth every step of the way. Thank you for your trust as we continue to put your safety and convenience first—always,” it added.

‘Over 90% Of A320 Fleet Reset’: Air India

Air India on Saturday said it has completed the software reset on over 90 per cent of its operational A320-family aircraft impacted by the safety directive issued by the European Union Aviation Safety Agency (EASA) and Airbus, and is confident of covering the entire fleet within the prescribed timeline.

The airline said its engineering and ground teams worked round the clock to ensure zero cancellations and minimal impact on schedule integrity across the network.

Thanking passengers for their patience, Air India advised travellers to continue checking their latest flight status online or through its 24×7 call centre before heading to the airport.

#UPDATE

Air India has successfully completed the reset on over 90% of its operating A320 family aircraft that were impacted by EASA and Airbus’ requirement for a software realignment. We expect to cover the entire fleet within the timeline prescribed by EASA, with safety…

— Air India (@airindia) November 29, 2025

Air India Express Flags Delays

Air India Express issued an advisory notifying passengers of possible delays or cancellations after initiating precautionary measures following a global alert for a software fix on Airbus A320 aircraft.

The airline said that while most of its aircraft are not impacted, the guidance applies to operators worldwide, prompting airlines to carry out the necessary safety updates.

“We regret the inconvenience and appreciate the understanding of our passengers,” the airline said in a statement, emphasising that safety remains the top priority.

The step comes after a technical alert from Airbus and an Emergency Airworthiness Directive from the European Union Aviation Safety Agency (EASA), which highlighted a potential malfunction in the aircraft’s Elevator Aileron Computer (ELAC).

Airbus CEO Apologises

Airbus CEO Guillaume Faury has apologised after a mandatory software fix for certain A320-family aircraft triggered widespread delays across airlines. The technical directive has caused operational challenges across fleets globally, affecting both carriers and passengers.

In a LinkedIn statement, Faury acknowledged the disruption and reaffirmed Airbus’s commitment to safety. “The fix required on some #A320 aircraft has been causing significant logistical challenges and delays since yesterday. I want to sincerely apologise to our airline customers and passengers who are impacted now. But we consider that nothing is more important than safety when people fly on one of our Airbus Aircraft — like millions do every day,” he wrote. “Our teams are working around the clock to support our operators and ensure these updates are deployed as swiftly as possible to get planes back in the sky and resume normal operations, with the safety assurance you expect from #Airbus.”

What DGCA Said?

The Directorate General of Civil Aviation (DGCA) has in its own directive banned the use of multiple Airbus aircraft models following concerns about a safety risk posed by the company’s software update.

The directive covers 338 jets, 56% (189 aircraft) of which have already received the software upgrade by Saturday afternoon, DGCA added.

The authority said affected aircraft must complete the required software and hardware updates and undergo mandatory inspections before being cleared to fly again. Airlines have been asked to complete the process at the earliest to minimise disruption.