A woman from Ghaziabad has drawn massive attention online after alleging that a Rapido bike rider sent her inappropriate WhatsApp messages shortly after completing a trip. The incident, which she shared on Instagram, has once again put the spotlight on concerns around women’s safety and the misuse of customer contact information by ride-hailing drivers.
The woman, identified as Anushka, posted a short clip from the day of the ride along with screenshots of the alleged conversation. The video opened with the caption, “Rapido bike book kar leti hoon, kya hi ho jaayega (I’ll just book a Rapido bike, what could possibly go wrong),” before cutting to the line, “Ho gaya (Well, this happened).”
According to the screenshots shared by Anushka, the rider
contacted her on WhatsApp after dropping her off. His first message reportedly read, “Pehchaana nahi? Abhi toh drop karke aaya hoon (Didn’t recognise me? I just dropped you).”
When Anushka asked whether he was the Rapido rider, he confirmed and continued the conversation. He allegedly complimented her appearance, saying she looked “cute” and that she was “traditional mein achchi lag rahi thi (you looked nice in traditional clothes).”
The messages then reportedly became more personal. The man allegedly asked her age, whether she lived alone, and suggested that they meet at 4 pm the following day. Disturbed by the exchange, Anushka said she blocked the rider soon afterwards.
Her post quickly gained traction online, receiving more than 380.6K likes, over 7.5k comments and upwards of 2.6k reshares. Many users said the incident highlighted a serious issue rather than an isolated or harmless interaction.
Responding publicly to the post, Rapido apologised for the rider’s behaviour and said it did not reflect the standards the platform aimed to uphold.
The company commented, “@aanu_shka3 Hi, we sincerely apologize for the captain’s unethical behavior. This is completely unacceptable and does not reflect the service standards we aim to provide. Please share your registered mobile number and ride ID via DM so we can investigate this on priority and take strict necessary action.”
The incident also triggered a divided reaction online. While many condemned the driver’s conduct, some argued that the messages were harmless.
One user wrote, “I can understand this same thing happened to me! One rapido bike rider texted me and called me several times!”
Another commented, “It’s not a joke it’s a serious problem”
However, not everyone agreed. One comment read, “Direct block b to kr skti thii sare rapido walo ko badnam krne kii kyaa zarurat thii didi🙂”
Another user wrote, “He didn’t do anything wrong he just approached in a respectful manner. You’re the one farming off views on hin”
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