No Civic Sense? Bengaluru Metro Faces Rising Violations Over Seat Misuse And Loud Music

Loud music without headphones, reserved seats treated as optional and food being eaten mid-journey. These everyday irritants have now pushed metro authorities to step in. After recording thousands of rule violations inside trains over the past year, officials have launched a special enforcement drive, deploying Home Guards to restore basic commuter discipline.

The campaign follows a detailed review of incidents reported across metro trains and stations, which pointed to a steady rise in passengers ignoring travel norms. Authorities say the focus of the drive is not just penal action, but also awareness and behaviour change among commuters.

As part of the initiative, Home Guards have been stationed inside trains and at platforms to monitor violations

and engage directly with passengers. Officials said the presence of additional personnel is meant to deter repeat offenders and remind commuters of shared responsibilities while using public transport.

According to metro authorities, the most common violations include passengers playing music or videos aloud without headphones, causing disturbance to others. Consumption of food and tobacco products inside coaches, both strictly prohibited, has also been repeatedly reported.

Misuse of reserved seating remains another major concern. Passengers were frequently found occupying seats meant for pregnant women, senior citizens, persons with disabilities and others in need, and refusing to vacate them when required.

One-year data shows scale of violations

Data compiled over the past year paints a clear picture of the problem:

• 57,538 passengers were found listening to loud music without headphones
• 37,038 passengers failed to give up seats reserved for those in need
• 1,907 passengers were caught consuming food inside metro trains
• 1,677 passengers were found using tobacco products during travel

Officials confirmed that fines were imposed in several cases, while others were let off after counselling and warnings. However, authorities have cautioned that stricter action will be taken against repeat offenders if violations continue.

Metro officials have urged commuters to follow travel rules, respect fellow passengers and cooperate with Home Guards, stressing that discipline and courtesy are essential to ensuring a safe and comfortable journey for everyone.