A viral video highlighting the shocking condition of public washrooms on the newly inaugurated Delhi-Dehradun Expressway has gone viral on Instagram, triggering a heated debate online over civic sense and the misuse of public infrastructure.
The video, shared by the Instagram handle @veggiewanderhome, showed damaged washroom facilities along the expressway, including allegedly broken toilet seats and missing flush tanks.
The woman filming the video expressed frustration over the state of the toilets and blamed commuters for vandalising and misusing the facilities rather than maintaining them responsibly.
The Delhi-Dehradun Expressway, which was inaugurated recently, is one of the government’s major infrastructure projects aimed at improving connectivity
and reducing travel time between the two cities. Since the facilities are newly built, many social media users were shocked to see the washrooms already in such poor condition.
In the video, the woman argued that while governments are often criticised for inadequate infrastructure and poor maintenance, the public must also take responsibility for preserving shared spaces. According to her, the issue was less about the lack of facilities and more about the absence of civic sense among citizens.
The reel quickly gained traction online, and users flooded the comments section with strong opinions.
“Indians don’t deserve facilities because we don’t use them, we abuse them. We can’t always blame the government, we need to be responsible citizens before we ask for a responsible government,” the post read.
Many users echoed similar sentiments in the comments section.
“Band karo free dena…paid toilets is the only answer,” said one user.
“We don’t deserve good things and I don’t blame any government at all. We are the problem,” another user commented.
“Its high time that we teach our children about civic sense before its too late,” a third user wrote.
One woman shared her own experience regarding the lack of clean public facilities, writing, “We take free basic amenities for granted, and even if facilities are paid, people still complain about being charged. As a woman, it’s tough to find a clean restroom, and people just make it harder. Civic sense really matters.”
Another user commented, “Factssss. Today i went to passport office. I felt like fish market. People feel entitled.”
Some users compared India’s civic behaviour standards with those of other countries.
“We are a century behind compared to other countries in terms of Civic Sense. It’ll take entire generation to bring the change,” one comment read.
Others proposed stricter measures and paid access systems to prevent misuse of public facilities.
“Paid toilets is the answer with security and privatisation,” one user suggested.
Another controversial comment read, “No civic sense at all 😢..india needs dictatorship just like China.”




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