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What is the story about?
PayPal Holdings has laid off around 600 employees across teams in India, coming at a time when the American fintech giant is restructuring its workforce globally to reduce costs, people familiar with the matter told Moneycontrol.
The job cuts have occurred across teams including technology, engineering, operations, payments, finance, among others, in its offices in Chennai, Bengaluru and Hyderabad, multiple sources said.
PayPal India has a workforce of over 6,000 employees, making this roughly a 10% reduction in overall headcount.
“We didn’t get any prior notice. We got an invite to join a call on Monday morning (August 31), and there were many employees on it from across offices in India. We were informed that we would be let go. Right after the call, our access was immediately revoked,” one of the impacted employees said.
The employee added, “After that, we only got an off-boarding email informing us about the further process. We are getting some job assistance and were promised one month’s salary as severance pay. But we are yet to hear back on that and the full and final settlement.”
Another employee said they received a direct email on Monday morning mentioning they were fired.
Moneycontrol had sent detailed queries to PayPal over email, which went unanswered at the time of publishing.
According to several media reports, PayPal’s layoffs are being carried out in phases, beginning in the Asia-Pacific region, including India, followed by meetings with affected employees across the US, Europe, the Middle East and Africa on Monday.
In Ireland, around 164 employees were reportedly laid off on the same day, which was about 12% of the island country’s PayPal headcount.
This follows the company management’s announcement in May to cut 20% of its global workforce over the next two to three years, as part of a plan to deliver at least $1.5 billion in gross run-rate savings over the same period.
As of 2025 end, PayPal's global headcount was about 23,800 employees, signalling around 4,760 job roles would get impacted.
PayPal’s India presence
PayPal opened its first development centre in Chennai back in 2008. It functions as the largest technology center outside the United States, focusing on core payment platforms, cloud infrastructure, mobile experiences, and distributed computing.
A second centre was opened in Bengaluru that operates as an innovation lab working on advanced technologies like machine learning, artificial intelligence (AI), computer vision, and data science.
PayPal’s third technology hub in Hyderabad was opened in 2019. It specialises in risk management, fraud prevention, and data science to support small and medium-sized businesses.
Mass layoffs at India’s mature GCCs
PayPal’s layoffs are the latest blow to India’s currently distressed GCC workforce. Earlier this week, Oracle had started another round of job cuts that is estimated to impact nearly 3,000 employees in India.
Simultaneously, ride-hailing giant Uber too has started trimming jobs globally and in India.
GCCs in India experienced a sharp wave of restructuring, resulting in over 6,000 job cuts in 2025 as global parent companies grappled with macroeconomic pressures and an aggressive pivot toward AI-led efficiency over traditional headcount growth.
Visual effects and animation giant Technicolor accounted for the largest downturn with a shutdown that cut around 3,000 jobs.
Other prominent examples include automotive technology firm AUMOVIO planning 1,000 job cuts, as reported by Moneycontrol, alongside Wells Fargo shutting down its Chennai GCC and retail giant Walmart eliminating roles across its Bengaluru and Chennai hubs as part of a broader corporate streamlining effort.
The job cuts have occurred across teams including technology, engineering, operations, payments, finance, among others, in its offices in Chennai, Bengaluru and Hyderabad, multiple sources said.
PayPal India has a workforce of over 6,000 employees, making this roughly a 10% reduction in overall headcount.
“We didn’t get any prior notice. We got an invite to join a call on Monday morning (August 31), and there were many employees on it from across offices in India. We were informed that we would be let go. Right after the call, our access was immediately revoked,” one of the impacted employees said.
The employee added, “After that, we only got an off-boarding email informing us about the further process. We are getting some job assistance and were promised one month’s salary as severance pay. But we are yet to hear back on that and the full and final settlement.”
Another employee said they received a direct email on Monday morning mentioning they were fired.
Moneycontrol had sent detailed queries to PayPal over email, which went unanswered at the time of publishing.
According to several media reports, PayPal’s layoffs are being carried out in phases, beginning in the Asia-Pacific region, including India, followed by meetings with affected employees across the US, Europe, the Middle East and Africa on Monday.
In Ireland, around 164 employees were reportedly laid off on the same day, which was about 12% of the island country’s PayPal headcount.
This follows the company management’s announcement in May to cut 20% of its global workforce over the next two to three years, as part of a plan to deliver at least $1.5 billion in gross run-rate savings over the same period.
As of 2025 end, PayPal's global headcount was about 23,800 employees, signalling around 4,760 job roles would get impacted.
PayPal’s India presence
PayPal opened its first development centre in Chennai back in 2008. It functions as the largest technology center outside the United States, focusing on core payment platforms, cloud infrastructure, mobile experiences, and distributed computing.
A second centre was opened in Bengaluru that operates as an innovation lab working on advanced technologies like machine learning, artificial intelligence (AI), computer vision, and data science.
PayPal’s third technology hub in Hyderabad was opened in 2019. It specialises in risk management, fraud prevention, and data science to support small and medium-sized businesses.
Mass layoffs at India’s mature GCCs
PayPal’s layoffs are the latest blow to India’s currently distressed GCC workforce. Earlier this week, Oracle had started another round of job cuts that is estimated to impact nearly 3,000 employees in India.
Simultaneously, ride-hailing giant Uber too has started trimming jobs globally and in India.
GCCs in India experienced a sharp wave of restructuring, resulting in over 6,000 job cuts in 2025 as global parent companies grappled with macroeconomic pressures and an aggressive pivot toward AI-led efficiency over traditional headcount growth.
Visual effects and animation giant Technicolor accounted for the largest downturn with a shutdown that cut around 3,000 jobs.
Other prominent examples include automotive technology firm AUMOVIO planning 1,000 job cuts, as reported by Moneycontrol, alongside Wells Fargo shutting down its Chennai GCC and retail giant Walmart eliminating roles across its Bengaluru and Chennai hubs as part of a broader corporate streamlining effort.
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